Lifeline/Low-Income Consumers

Free Press called on the Federal Communications Commission to reinvent its Universal Service Fund (USF) policies so that millions more people can afford the costs of connectivity in the United States. Free Press urged the FCC and Congress to redraft policies crafted in the late 1990s, and last overhauled more than a decade ago, to reflect the sector’s many changes. Free Press wrote, “the good intentions that fueled that effort are no longer a reliable blueprint in a fundamentally changed marketplace.

Acting on instruction from Congress in the Infrastructure Investment and Jobs Act, the Federal Communications Commission has invited comment on the effect of the Infrastructure Act on Universal Service Fund (USF) programs and how the FCC can reach its goals of universal deployment, affordability, adoption, availability, and equitable access to broadband throughout the United States.

INCOMPAS is pressing the Federal Communications Commission to make the smart, transparent and expedient choice to save the Universal Service Fund. By evolving USF to include contributions from broadband internet access service providers, which the FCC could do immediately without an act of Congress, INCOMPAS says low-income families, schools and rural hospitals would all benefit from this renewed commitment to ongoing affordability solutions. INCOMPAS warns that the USF program is spiraling toward disaster, with contribution levels set to rise to nearly 40%.

As 2021 turned into 2022, the Federal Communications Commission transformed the Emergency Broadband Benefit Program into the Affordable Connectivity Program. Congress created the Affordable Connectivity Program through the Infrastructure Investment and Jobs Act and provided the FCC $14.2 billion to subsidize broadband service for low-income households. Broadband providers will receive up to $30/month (or up to $75/month if the household is on Tribal Land) for providing service to low-income households.

Program highlights for 2021 include:

The rules repeatedly affirm our decision to spend that money in ways that advance our digital equity goals. I am proud that my colleagues adopted my recommendation to commit to deploying the new tools Congress gave us with 'particular emphasis on reaching people of color, persons with disabilities, persons who live in rural or Tribal areas, and others who are or have been historically unserved, marginalized, or adversely affected by persistent poverty or inequality.' I intend to make sure we follow through on that commitment.

For the most part, I am very satisfied with the resulting order, which incorporated extensive feedback from all commissioners’ offices, industry, and other groups outside of the FCC.

As Congress found in the Infrastructure Investment and Jobs Act, access to affordable, reliable, high-speed broadband is essential to full participation in modern life in the United States. The aim of the Affordable Connectivity Program is to ensure broadband is affordable for any household no matter its income. Although the Federal Communications Commission has met an incredibly tight timeline to adopt rules and launch the new Affordable Connectivity Program, there is still a great deal of work to be done. Here's a quick look at what remains on the FCC's agenda.

Congress created the Affordable Connectivity Program through the Infrastructure Investment and Jobs Act, building on the Emergency Broadband Benefit Program created earlier in 2021. For the EBB Program, Congress provided the Federal Communications Commission with $3.2 billion to make monthly broadband service bills more affordable for low-income households. The Infrastructure Investment and Jobs Act adds an additional $14.2 billion for the Affordable Connectivity Program, while leaving in place the EBB Program's basic framework.

In this Order, the Federal Communications Commission adopts final rules for the Affordable Connectivity Program, which builds upon the Emergency Broadband Benefit Program (EBB Program), to offer eligible low-income households discounts off the cost of broadband service and connected devices.