CenturyLink blocked its customers’ Internet access in order to show an ad

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CenturyLink briefly disabled the Internet connections of customers in UT recently and allowed them back online only after they acknowledged an offer to purchase filtering software. CenturyLink falsely claimed that it was required to do so by a UT state law that says Internet service providers (ISPs) must notify customers "of the ability to block material harmful to minors." In fact, the new law requires only that ISPs notify customers of their filtering software options "in a conspicuous manner"; it does not say that the ISPs must disable Internet access until consumers acknowledge the notification. The law even says that ISPs may make the notification "with a consumer's bill," which shouldn't disable anyone's Internet access.


CenturyLink blocked its customers’ Internet access in order to show an ad