Research

Small rural broadband providers are seeing average customer lifetime value (CLV) of just over $5,000, according to a new report from the National Rural Telecommunications Cooperative (NRTC). The report is based on a survey of NRTC’s rural broadband provider members. The survey had 84 respondents, including traditional telecom providers as well as electric cooperatives that offer broadband. About one-quarter of respondents have less than 2,000 subscribers, while another quarter have more than 15,000 subscribers. Other interesting provider metrics include:

In December 2023, the Utah Education Network, in collaboration with the national nonprofit Connected Nation, completed the state’s fifth school technology inventory. This is a statewide inventory of classroom technology and related resources at K-12 district and charter schools across Utah. Key findings include:

This Digital Equity Plan for Older Adults and People with Disabilities in San Francisco details an extensive investigative and strategic planning process aimed at enhancing digital equity for San Francisco's older adults and people with disabilities. The primary goals of this Plan are to describe the digital equity barriers and needs of San Francisco's older adults and people with disabilities, as well as the organizations that serve them.

The study, conducted every five years, provides valuable data and insight on internet access and use, devices, digital skills, civic participation, training needs, and safety and security concerns. Results help guide the City and community digital equity programs to serve residents better.

The role of spectrum has evolved with each wireless generation, and the growing demand for it is expected to continue in the coming years. Meeting this rising demand requires making a substantial amount of mid-band available in a way that balances various interests with broader economic and societal benefit. Spectrum harmonization is one such strategic approach, which involves aligning spectrum regulation and commercial allocations with other countries.

Heavy use of social media among adolescents and pre-teens can lead to several poor health outcomes, ranging from unhealthy sleeping patterns and low self-esteem to greater exposure to cyberbullying. Although these are concerns for all parents, the Latino community is particularly vulnerable to mental health challenges as a result of social media use. This led the Omidy

This research explores the relationship between broadband availability and quality and entrepreneurship in rural regions in three states. It investigates the unique properties of rural locations as they may bear on connectivity's associations with various types of entrepreneurial endeavors.

Average broadband data consumption easily eclipsed a new milestone in 2023, ending the year above 600 GB per month and setting the stage for average monthly usage to reach or exceed 700 GB by the end of 2024, according to the 4Q23 edition of the OpenVault Broadband Insights (OVBI) report. Key findings from the report include:

High-speed internet is something we count on to function day to day. The service elevates the lives and livelihoods of Americans whose broadband needs have been previously unmet. The 2023 Cox Expansion Impact Survey found 86 percent of consumer respondents with recently available high-speed internet said their lives have improved. This report outlines three ways that high-speed internet enriches the lives of rural Americans:

In a far cry from the early 2000s, most US adults today say they use the internet (95%), have a smartphone (90%) or subscribe to high-speed internet at home (80%), according to a Pew Research Center survey conducted May 19 to Sept. 5, 2023. Though adoption of these technologies has surged over the past two decades, there are notable differences by age, household income and educational attainment. There are large gaps between the lowest- and highest-income Americans in whether they have a broadband subscription.