Research

Are we witnessing the final days of the landline phone in the United States? It's possible. But in some regions and across key demographics, landlines persist. The question is: Who’s still “jumping on the horn”? To get to the bottom of this question, we analyzed trends in phone usage by adults aged 18 and over. Our analysis takes a closer look at the percentage of adults living in wireless-only (cell or mobile phone) households, those living with landline phones, and those without phones (phoneless). Key highlights of our analysis include:

Telemedicine use remains substantially higher than it was before the COVID-19 pandemic, although it has fallen from pandemic highs. To inform the ongoing debate about whether to continue payment for telemedicine visits, this report estimated the association of greater telemedicine use across health systems with utilization, spending, and quality. In 2020, Medicare patients receiving care at health systems in the highest quartile of telemedicine use had 2.5 telemedicine visits per person, compared with 0.7 telemedicine visits per person in the lowest quartile of telemedicine use.

With the arrival of the peak smartphone era, users are upgrading their smartphones less frequently, and data growth is decelerating. To ensure effective spectrum management decisions, policy makers require a thorough understanding of prospective wireless broadband technologies, current trends and emerging issues. We identify three emerging issues necessary for successful telecommunication policy. Firstly, evidenced-based policy making needs to be able to measure effectively how much demand takes place where and how.

As societies and economies continue to digitize, the need to understand the digital divide beyond binary availability or adoption metrics is increasing. Understanding the quality and performance of home internet—measured by internet speeds—among different socioeconomic groups contributes to the complex digital equity landscape at a time when all U.S. states and territories are completing digital equity plans.

High-speed broadband internet access is a critically important issue for many aspects of daily life, yet populations in rural areas are often unserved or underserved with reliable internet connectivity. Expanding broadband internet coverage in rural areas may have significant economic potential, especially since it enables precision farming which in turn increases yields, particularly for row crops such as corn and soybeans.

In 2023, more than 60 bills were introduced at the state and federal level requiring greater parental consent, age restrictions, or safety-by-design measures. Half as many bills have already been introduced in the first few months of 2024. Most of these laws target youth access to online adult content and sales that are age-gated in real life. Yet some states are going further to apply age verification requirements to social media, responding to growing concerns about children’s experiences online.

This project explores three unique case studies which address digital access, affordability and adoption in  low-income multi-family housing.

High-speed Internet access is now essential for full participation in modern society. A reliable home Internet connection can have a transformative impact on a household and can lead to a wealth of previously untapped opportunities in areas like education, healthcare, employment, and civic participation. As Internet service providers (ISPs) and policymakers continue to find ways to expand high-speed broadband connectivity to all United States residents, it is essential no one is left behind.

The US population continues to age rapidly, and this aging boom has a multifold impact on the senior housing industry. Contrary to popular belief, seniors have become increasingly technology-savvy and are enthusiastic internet users. While senior residents continue to consume mainly linear/cable television, online streaming is on the rise. Seniors also increasingly use mobile applications for banking, video chatting, gaming and engaging with their local community.

County Health Rankings & Roadmaps' (CHR&R) 2024 National Findings Report highlights the importance of civic infrastructure and spaces to connect and be informed, with a focus on access to local news, broadband internet and public libraries. CHR&R calls attention to structural barriers like policies, laws and practices that can create obstacles to forms of participation such as voting and worker unionizing. Key findings include: