Internet/Broadband

Coverage of how Internet service is deployed, used and regulated.

New E-Rate Policy Helps school Bridge the 'Homework Gap'

[Commentary] Thanks to a 2016 change in Federal Communications Commission policy, a small school district in central Virginia may have found a way to the bridge the “homework gap.” The homework gap is the lack of digital access at home that can hurt students’ academic performance and interfere with their ability to complete assignments.

Brette Arbogast, director of technology for the Appomattox County School District in Virginia, saw problems with E-Rate in 2015, in part because of a lack of competition among technology companies bidding on school business. Arbogast figured out his school district could save a lot of money if it built a network itself rather than hiring a private internet-service provider. Though the savings potentially amounted to hundreds of thousands of dollars a year, without internet access in students’ homes, the program would do nothing to address the homework gap. A recent amendment in FCC policy was a game changer. Until last year, E-Rate-funded networks could only serve the grounds of schools or libraries. In 2016 the FCC reformed the rules so that networks funded with E-Rate could reach off-campus to serve students during non-school hours. The district quickly capitalized on the change. The school district became a certified ISP and an E-Rate provider – a process that takes about a year. Once they had built the network to serve the school, they cooperated with a municipality that helped finance Wi-Fi radios, which the school connected to the network. Those Wi-Fi devices provide internet access to students in their homes after 4 p.m., thus getting them online to complete their homework.

[Craig Settles is a broadband industry analyst and consultant to local governments]

As Full FCC Roster Looms, Net Neutrality Changes Moving Forward

With a full set of commissioners and a chief economist named, the Federal Communications Commission is set to undo network neutrality rules put in place during the Obama administration, but thorny issues around industry consolidation remain.

Former FCC commissioners, antitrust scholars, and at least one GOP senator share competition-related concerns about discarding net neutrality — the idea that internet service providers, who perform a gatekeeping function, should treat all data online equally, with no blocking, throttling, or unreasonable discrimination of legal content. On July 5, FCC Chairman Aji Pai announced that Jerry Ellig, a senior research fellow at George Mason University with a focus on competition policy, will lead economic analysis for rule-makings. President Donald Trump nominated Brendan Carr to the FCC for a Republican-designated seat, along with former FCC Commissioner Jessica Rosenworcel for a Democratic opening. That will make for a 3-2 Republican majority, up from the current 2-1 edge, with Pai and GOP-appointed Commissioner Michael O’Rielly often on opposite sides of votes with Democrat Mignon Clyburn.

The ethics issue: Should we abandon privacy online?

In an age where fear of terrorism is high in the public consciousness, governments are likely to err on the side of safety. Over the past decade, the authorities have been pushing for – and getting – greater powers of surveillance than they have ever had, all in the name of national security. The downsides are not immediately obvious. After all, you might think you have nothing to hide. But most of us have perfectly legal secrets we’d rather someone else didn’t see. And although the chances of the authorities turning up to take you away in a black SUV on the basis of your WhatsApp messages are small in free societies, the chances of insurance companies raising your premiums are not.

Facebook, Google to join net neutrality demonstration

Facebook and Google will be joining a mass online demonstration in support of the Federal Communications Commission’s network neutrality rules, apparently. The two internet giants join dozens of other companies and activist groups planning to rally grassroots support next week for the regulations, which require internet service providers to treat all web traffic equally.

They had been conspicuously quiet as Republican FCC Chairman Ajit Pai has launched proceedings to repeal the protections, arguing that the agency overstepped under the Obama Administration by reclassifying internet service providers as common carriers. “We have not heard directly from either Facebook or Google, but we’re glad to hear that these companies are listening to their employees and Internet users and will speak out for net neutrality with the rest of the Internet on July 12,” Evan Greer, campaign director at Fight for the Future and an organizer for the event, said in a statement. “In previous years these companies have often been on the sidelines of these fights, so we hope that they plan to do something meaningful in the spirit of the protest and educate their users about what’s at stake if we lose net neutrality protections that protect our online free speech, and give them opportunities to take action.”

Imagining More From Broadband: High-Speed Access Delivers Impact, Not Just Data

[Commentary] Combine broadband with a 3-D printer, and you transform data into objects that can fix a tractor or help a child thrive. Rural communities are showing that high-speed access isn’t just a theoretical benefit – it has measurable results in the physical world.

[Craig Settles is a broadband industry analyst, consultant to local governments]

Australian internet slow and plagued by disconnections, survey finds

Australia is plagued by internet disconnections, drop-outs and slow download speeds, a survey has found.

The Choice internet satisfaction survey found six in 10 Australians have had issues with their service in the past six months. More than 75% of national broadband network customers surveyed said they had had problems, while more than 80% of ADSL and ADSL2 users listed varying speeds and connection issues.

“To make matters worse, some of the slowest providers also scored poorly when it comes to value for money and customer and technical support,” said Choice’s chief executive, Alan Kirkland. Telstra, Australia’s largest internet service provider, ranked last for value for money. The company’s customer and technical support also scored below the average.

YouTube stars urge FCC to save net neutrality

A group of more than 100 YouTube stars is calling on the Federal Communications Commission to preserve its network neutrality rules, which are currently in the process of being repealed. In an open letter, 132 internet entertainers said that eliminating the rules could imperil their industry. “Online video traffic already represents over 70% of all global web traffic and is estimated to grow to over 80% of all traffic by 2020,” the letter reads. “Our rapidly growing industry employs hundreds of thousands of people and yet it barely existed more than a decade ago. As creators in this fast-moving industry, changes to the existing Net Neutrality rules would have an outsized impact on our field and jeopardize our livelihood.” Among the acts signing the letter are Benny Fine of Fine Brothers Entertainment, a group that runs a popular comedy video channel on YouTube and other platforms. The Fine Brothers have 15.7 million subscribers on YouTube alone. Also signing on to the letter is Dane Boedigheimer, whose web series the Annoying Orange has nearly 6 million Youtube subscribers.

CenturyLink nixes DSL usage caps after yearlong trial, credits affected customers

CenturyLink has had a change of heart about implementing usage caps on its low-speed DSL users, stopping a one-year trial in Washington state. The service provider said the usage-based metering is not in line with its efforts to provide clear plans on how to charge for its DSL services.

“Because this approach no longer aligns with our goal to simplify offers and pricing for our customers, we have decided to end this program, effective May 3, 2017,” CenturyLink said in an announcement on its site. A key part of this latest announcement is that it will give bill credits to customers in Yakima, Washington, who were charged overage fees during the trial. “If you incurred overage charges related to this program, those charges will be credited and appear on your June or July monthly billing statement,” CenturyLink said. “No action is required on your part, and there are no impacts to your existing CenturyLink service."

Blackburn Privacy Bill Hits Democratic Wall

Democrats aren't feeling the love for Rep Marsha Blackburn 's (R-TN) privacy bill, the BROWSER Act. "Despite her goal of bipartisan support, [Chairman] Blackburn has so far failed to attract a single Democratic co-sponsor a month and a half after the bill's introduction. And Democrats are pledging to follow through on their plans to make the privacy issue a campaign talking point in the 2018 congressional elections, seeking to punish GOP lawmakers for their 'creepy' and 'indefensible' move to axe the Federal Communications Commission's landmark rules shielding consumer data," they write. "Bottom line is, Republicans made every effort to get rid of the FCC privacy provisions, and at this point, I don't think that their efforts are credible," said House Commerce Committee Ranking Member Frank Pallone (D-NJ).

Added Rep. Anna Eshoo (D-CA): "All I know is that she led the charge on ripping privacy protections away from every single American on the internet. I think that's the reason she introduced another bill. This is CYA [cover your ass]." Chairman Blackburn, for her part, had this retort: "The failure of Democratic leadership to substantively engage on this issue is revealing and belies other motives."

States consider limited internet service providers' access to user data

Soon after President Donald Trump took office with a pledge to cut regulations, Republicans in Congress killed an Obama-era rule restricting how broadband companies may use customer data such as web browsing histories. But the rule may be finding new life in the states. Lawmakers in almost two dozen state capitols are considering ways to bolster consumer privacy protections rolled back with President Trump's signature in April. The proposals being debated from New York to California would limit how AT&T, Verizon, and Comcast use subscribers' data.

The privacy rule is just one example of states resisting policy changes wrought under the Trump administration. 35 states are pressing for the right to enforce laws guaranteeing internet service speeds live up to advertisements. "If the federal government lags, the states have to lead. And that's what we're doing," said Tim Kennedy, a Democratic New York state senator. Kennedy introduced a bill to prohibit internet service providers from selling customer web searches, social media histories and other personal information to third parties -- the crux of the nixed federal regulation.