Emergency Communications

Apple has patented a process that would allow users to secretly call 911 using only their fingerprint. In a patent published by the United States Patent and Trademark Office, the tech giant outlined a feature that would allow users to call emergency services "when a conventional method may not be practical." Although it's already possible to call 911 through the lockscreen on iOS devices, this would allow users to reach out for help when an attacker or assailant is watching, the patent said. The company suggests the technology would look for a sequence of fingerprints or applied pressure to trigger a 911 call.

Soon after his daughter's funeral, Hank Hunt began reaching out to dozens of resources to make sure his tragedy never happens to anyone else. His mission: to ensure 9-1-1 could be dialed directly from any landline phone from any public building in the US. He names it “Kari’s Law.”

A few state legislatures have passed Kari’s Law and Congress is considering nationwide action. But Verizon didn’t wait for a government mandate. Verizon began updating the network we use in our landline territory to serve multi-line customers and allow for direct dialing of 9-1-1, becoming the industry leader in making the goal of Kari’s Law a reality. The project is 97% complete and by summer’s end it will be at 99% with the final changes scheduled to be finished before the end of 2017.

Virginia is expected to be the first state to opt in to AT&T FirstNet plans to build a wireless public safety network that ultimately will interconnect with public safety networks in all 50 states. Virginia governor Terry McAuliffe announced the decision at an event July 11.

Experts and government officials say 911 systems across the country are dangerously outdated and putting lives at risk, while 911 fees consumers pay on monthly phone bills to maintain and upgrade the systems are often diverted by states for other uses. In fact, Scripps found that two dozen states were named “diverters” by the Federal Communications Commission at least once from 2008-2015, and some were repeat offenders. Experts warn that the nation’s antiquated patchwork of 911 systems is an easy target for hackers who want to wreak havoc and criminals who want to hijack 911 and demand a ransom.

Rivada Networks said it received the top score among three bidders to build Michigan’s statewide public safety broadband network. But that doesn’t at all mean it will beat out FirstNet for its first statewide win.

Michigan’s Department of Technology, Management and Budget recommended that the state analyze Rivada’s bid alongside FirstNet’s proposal “to determine the best value bid for the state,” the company said this morning in a release. Michigan is the second state to select a vendor for a potential alternative to FirstNet, Rivada said, following the lead of New Hampshire, which is also considering Rivada’s offering. “We are honored that our alternative plan for public safety broadband in Michigan will have the chance to be placed side-by-side with the federal government’s offering,” said Declan Ganley, Rivada’s co-CEO, in the announcement. “By putting out this RFP (request for proposal), Michigan has given its governor a real choice, as envisioned in the legislation that created FirstNet.”

Americans are reaping the benefits of rapid and exciting changes in the ways we communicate. But many of the problems that consumers confront stubbornly remain. For too long, Americans have been plagued by unwanted and unlawful robocalls. For too long, they’ve found unauthorized charges and changes to their phone service on their bills—practices commonly known as “slamming” and “cramming.” And for too long, some phone calls that are placed to rural residents have been dropped. Efforts to excommunicate this unholy triad of consumer scourges—unlawful robocalls, slamming/cramming, and rural call completion—headline the FCC’s agenda in July. During Consumer Protection Month, we will take up several public interest initiatives to address problems that too many Americans face.

The Federal Communications Commission took action to support the deployment of a nationwide network for use by first responders. The decision, consistent with duties entrusted to the FCC by Congress, will help ensure that state-built portions of the network are interoperable with the core network so that public safety officials can communicate seamlessly with each other during emergencies.

The FCC established the standards and procedures it will use to review state plans. The decision addresses:

• The timeline for states to provide notification of their opt-out decisions and file plans with the FCC;
• Information states should include in their plans to demonstrate compliance with the statutory criteria for interoperability with FirstNet’s network;
• Some of the technical criteria and standards that the FCC will use in evaluating state plans;
• The FCC’s review process, including participation by interested parties, treatment of confidential information, and the timing of FCC action; and
• The FCC’s process for documenting its decisions to approve or disapprove state plans.

In addition, in light of recent filings by FirstNet in the docket, the Report and Order directs the FCC’s Public Safety and Homeland Security Bureau to issue a Public Notice seeking comment on one remaining element of the FCC’s review standard, after which the FCC will issue an order on that element.

The Federal Communications Commission proposed to add an alert option to the nation’s Emergency Alert System (EAS) to help protect the nation’s law enforcement officers.

Called a “Blue Alert,” the option would be used by authorities in states across the country to notify the public through television and radio of threats to law enforcement and to help apprehend dangerous suspects. Blue Alerts can be used to warn the public when there is actionable information related to a law enforcement officer who is missing, seriously injured or killed in the line of duty, or when there is an imminent credible threat to an officer. As a result, a Blue Alert could quickly warn you if a violent suspect may be in your community, along with providing instructions on what to do if you spot the suspect and how to stay safe.

The Notice of Proposed Rulemaking (NPRM) would amend the FCC’s EAS rules by creating a dedicated Blue Alert event code so that state and local agencies have the option to send these warnings to the public through broadcast, cable, satellite, and wireline video providers. While some states have individual Blue Alert programs that use various methods to issue these warnings, the proposal is intended to support the development of a national framework that states can adopt. This goal is consistent with the Rafael Ramos and Wenjian Liu National Blue Alert Act of 2015. The Act, which is being implemented by the Department of Justice’s Office of Community Oriented Policing Services (COPS Office), directs cooperation with the FCC. The COPS Office has expressed the need for a dedicated EAS code for Blue Alerts.

The NPRM invites public comment on the proposal.

The Federal Communications Commission proposed rules to help unmask anonymous callers who threaten and harass schools, religious institutions, and other victims.

This effort follows the FCC’s temporary waiver earlier this year of caller ID privacy rules in order to help law enforcement address threatening phone calls received by Jewish Community Centers. The FCC is seeking to help law enforcement and community institutions get from telephone providers quick access to the information they need to identify and thwart threatening callers. The FCC seeks to streamline this process so that, going forward, institutions facing harassing or threatening calls can work with law enforcement to access caller ID info of the anonymous callers more quickly than the current, case-by-case waiver process. The proposal would amend the FCC’s rules to ensure that law enforcement and threatened parties can quickly identify threatening callers without the regulatory delay of applying for and being granted a waiver of the rules. The proposal lays out a path that protects consumer privacy by ensuring that caller information only be disclosed for truly threatening calls and that only law enforcement personnel and others responsible for the safety and security of the threatened party have access to otherwise-protected caller ID information.

The ability to send text messages to 911 anywhere in the US could enhance public safety answering points’ (PSAPs’) ability to respond to emergency situations – and could be particularly important when the person contacting the PSAP is unable to place a traditional phone call. But although some PSAPs already support text to 911 capability, the capability is far from ubiquitous, and achieving it more broadly will require addressing technology, funding and political issues.

Telecompetitor learned more about those issues in a recent interview with executives from NGA911, one of several companies that has developed technology to support text to 911. “911 is a national brand implemented at the municipal level — in most cases, with no state coordinating agency,” said NGA911 CEO Don Ferguson.People “have the perception that it’s consistent but that’s very far from the truth,” he said.