Digital Content

Comcast will suspend its new fees on heavy home Internet users in more than a dozen Northeastern states, reversing course on a policy that threatened higher bills for some families amid the coronavirus pandemic. Comcast will postpone the new charges after Pennsylvania Attorney General Josh Shapiro (D-PA) raised concerns that Comcast’s policy threatened to disproportionately harm cash-strapped Americans who are learning, working, and communicating primarily online.

Three institutional and strategic problems that President Joe Biden’s Federal Communications Commission will have to resolve:

Rates for many of the communications and content services we’ve all grown to rely on over the last year have risen recently or will rise in 2021, and there’s little you can do about it. Pay-TV service providers have watched their revenue decline as a growing number of Americans cut the cable cord and rely instead on internet-based streaming services. To compensate, and to keep shareholders happy, the industry keeps steadily increasing the cost of broadband internet access — and claiming that the higher fees are justified by ongoing investments in data networks.

AT&T has agreed to a $12 million settlement in a class-action lawsuit over its throttling of "unlimited" mobile data plans. As usual, refunds to individual customers amount to a fraction of what the customers paid for the hobbled service. The paltry nature of expected per-person payments was explained by plaintiffs in a filing that asked the US District Court for the Northern District of California to approve the settlement.

The House Commerce Committee now officially labels the hot-button issue of Section 230 under the jurisdiction of its communications and technology subcommittee, which is chaired by Rep. Mike Doyle (D-PA). During the previous Congress, Commerce 

Relying on Sec 230, tech companies increasingly pull the plug on disfavored posts, websites, and even people. Online moderation can be valuable, but this censorship is different. It harms Americans’ livelihoods, muzzles them in the increasingly electronic public square, distorts political and cultural conversations, influences elections, and limits our freedom to sort out the truth for ourselves. But does the 1996 Communications Decency Act really justify Big Tech censorship?

Many Democrats, as well as some Republicans, want to take on Big Tech with laws and regulations to address issues like market power, data privacy, and disinformation and hate speech. Those ambitions have only grown since the insurrection of Capitol Hill, with more members of Congress pointing to the power of the tech companies as the root cause of many problems. The growing talk of new federal laws adds to the industry’s many headaches. Facebook and Google are fighting federal and state regulators in court over allegations of anticompetitive conduct.

Gov Gina Raimondo (D-RI), President Biden's nominee for Commerce Secretary, is pledging to use the tools at her disposal to pursue Section 230 reform, saying that she hopes to hold social media companies "accountable" for misinformation. "I would agree we need some reform on Section 230," said Gov Raimondo during her confirmation hearing in front of the Senate Commerce Committee.

A group of 75 activist groups and nonprofits have urged against sweeping changes to Section 230 of the Communications Decency Act, warning that it could silence marginalized communities while making online moderation harder. “Section 230 is a foundational law for free expression and human rights when it comes to digital speech,” the letter says.

President Biden is inheriting tricky tech questions including how to rein in powerful digital superstars, what to do about Chinese technology and how to bring more Americans online. Here’s a glimpse at opportunities and challenges in technology policy for the new Biden administration: