Pew Research Center

Many smartphone owners don’t take steps to secure their devices

Cybersecurity experts recommend that smartphone owners take a number of steps to keep their mobile devices safe and secure. These include using a pass code to gain access to the phone, as well as regularly updating a phone’s apps and operating system. Many Americans, however, are not adhering to these best practices, according to a Pew Research Center report released earlier in 2017.

More than a quarter (28%) of smartphone owners say they do not use a screen lock or other security features to access their phone. And while a majority of smartphone users say they have updated their phone’s apps or operating system, about 40% say they only update when it’s convenient for them. Meanwhile, some users forgo updating their phones altogether: Around one-in-ten smartphone owners report they never update their phone’s operating system (14%) or update the apps on their phone (10%).

Blacks more likely to follow up on digital news than whites

When getting news online, black online news consumers are much more likely than white consumers to follow up on these stories with an action. A real-time study asked more than 2,000 online news consumers twice a day over the course of a week (Feb. 24-March 1, 2016) whether they got news online in the past two hours and, if so, what their experience was with that news. Those who did get news online were asked whether they took one of six types of follow-up actions: speaking with someone either in person or over the phone; searching for additional information; posting, sharing or commenting on a social networking site; sending an article to someone by email or text message; bookmarking or saving the news for later; and commenting on a news organization’s webpage.

Black online news consumers took at least one of these actions two-thirds (66%) of the time on average. That is 17 percentage points higher than whites (49%). By comparison, online news consumers overall took a follow-up action 52% of the time. Blacks were more likely than whites to act upon online news in two particular ways: speaking with someone offline and saving news for later.

For election news, young people turned to some national papers more than their elders

Younger Americans have long been less likely to read newspapers than their elders. But a Pew Research Center survey has revealed a significant twist, at least for certain newspapers with a more national focus: When we asked people if they regularly got news about the 2016 presidential election through either the print or online version of four specific US newspapers, three of these papers – The New York Times, The Washington Post and The Wall Street Journal – attracted more adults younger than 50 than 50 and older as regular readers. As for the fourth – USA Today – younger and older Americans regularly got election news there at about the same rate.

This reinforces earlier findings that when asked about reading, watching or listening to news, younger Americans are more likely than their elders to prefer reading it – though they overwhelmingly prefer to do this reading online. And the new data suggest that the digital outreach efforts for these national newspaper brands may have attracted enough younger online readers to overcome a long-standing age gap for newspapers.

Police, public differ on key issues but align on others

On issues ranging from an assault rifle ban to racial progress in the US, the public and the police stand on opposite sides of a wide attitudinal divide. At the same time, majorities of police officers and the public favor the use of body cameras, favor relaxing some restrictions on marijuana, and believe that long-standing bias against police was at least some of the motivation for the protests that followed many of the deaths of blacks during encounters with police in recent years.

Among the more striking takeaways from these surveys was the very different way the police and the public view the deaths of blacks during encounters with police. Two-thirds of officers (67%) view these fatal encounters as isolated incidents, a view shared by only about four-in-ten Americans (39%). The views of police and the public also differ sharply on whether the country has made the changes needed to give blacks equal rights with whites. A lopsided majority of officers (80%) say the country has made the necessary changes. But the public is more divided: 48% say the needed changes have been made while 50% believe that more changes are needed to assure equal rights for black Americans.

16 striking findings from 2016

Every year, we publish a collection of facts about the important events, issues and trends we documented in our wide-ranging research over the past 12 months. In 2016, Pew Research Center examined an array of topics in America – from immigration to the growing divide between Republicans and Democrats – as well as many from around the globe. Here are 16 of our most striking findings.

13) Americans’ pathways to news are changing, and mobile news is on the rise. Almost four-in-ten Americans (38%) often get news online today, behind only television (57%); radio (25%) and print newspapers (20%) trail both. Within the digital realm, mobile news consumption is rising rapidly: The proportion of Americans who ever get news on a mobile device has gone up from 54% in 2013 to 72% today. And among people who get news on both mobile and desktop, 56% prefer mobile.

14) Facebook is by far the most popular social media platform among Americans. Today, about eight-in-ten online Americans (79%) use Facebook, more than double the share that uses Twitter, Pinterest, Instagram or LinkedIn. About three-quarters (76%) of Americans who use Facebook now report that they visit the site on a daily basis – up from 70% in 2015.

Online Shopping and E-Commerce

Americans are incorporating a wide range of digital tools and platforms into their purchasing decisions and buying habits, according to a Pew Research Center survey of US adults. The survey finds that roughly eight-in-ten Americans are now online shoppers: 79% have made an online purchase of any type, while 51% have bought something using a cellphone and 15% have made purchases by following a link from social media sites. When the Center first asked about online shopping in a June 2000 survey, just 22% of Americans had made a purchase online. In other words, today nearly as many Americans have made purchases directly through social media platforms as had engaged in any type of online purchasing behavior 16 years ago.

But even as a sizeable majority of Americans have joined the world of e-commerce, many still appreciate the benefits of brick-and-mortar stores. Overall, 64% of Americans indicate that, all things being equal, they prefer buying from physical stores to buying online.

Many Americans Believe Fake News Is Sowing Confusion

According to a new survey by Pew Research Center, most Americans suspect that made-up news is having an impact. About two-in-three US adults (64%) say fabricated news stories cause a great deal of confusion about the basic facts of current issues and events. This sense is shared widely across incomes, education levels, partisan affiliations and most other demographic characteristics.

Though they sense these stories are spreading confusion, Americans express a fair amount of confidence in their own ability to detect fake news, with about four-in-ten (39%) feeling very confident that they can recognize news that is fabricated and another 45% feeling somewhat confident. Overall, about a third (32%) of Americans say they often see political news stories online that are made up.

Information Overload

Since the 1970s, the term “information overload” has captured society’s anxiety about the growth in the production of information having potentially bad consequences for people as they struggle to cope with seemingly constant streams of messages and images. A new Pew Research Center survey finds that, for the most part, the large majority of Americans do not feel that information overload is a problem for them.

Some 20% say they feel overloaded by information, a decline from the 27% figure from a decade ago, while 77% say they like having so much information at their fingertips. Two-thirds (67%) say that having more information at their disposals actually helps to simplify their lives. The survey shows that most Americans are comfortable with their abilities to cope with information flows in their day-to-day lives. Moreover, those who own more devices are also the ones who feel more on top of the data and media flows in their lives. Those who are more likely to feel information overload have less technology and are poorer, less well-educated and older.

TV still the top source for election results, but digital platforms rise

A substantial majority of US voters – 84% – followed along as results trickled in on election night, and television was by far their most common way of tracking returns. Nearly nine-in-ten of those who followed returns (88%) did so on TV, while 48% used online platforms. About one-in-five (21%) used social networks such as Twitter or Facebook, according to a Pew Research Center post-election survey. The share of voters who tracked election returns on TV was similar to the share who did so during the last presidential election (92% in 2012, 88% this year). On the other hand, digital sources have gained ground. The share of voters who followed returns online increased by 14 percentage points since 2012 (from 34% to 48%), while the share who tracked results using a social networking site more than doubled (from 8% to 21%).

Low Marks for Major Players in 2016 Election – Including the Winner

When voters are asked to grade the candidates, parties and press on how they conducted themselves during the presidential campaign, they award the lowest grades for nearly all involved since the quadrennial post-election surveys began in 1988. A 57% majority of voters say news organizations had too much influence on the outcome of 2016’s presidential election, while 13% say the press had too little influence and 27% say the press had the right amount of influence.

The share saying news organizations had too much influence on the outcome of the presidential election is the highest it has been since 2000, while the share of those saying the press had about the right amount of influence is the lowest in Pew Research Center polling going back to 1992. About four-in-ten voters (39%) say the press was too tough in the way it covered Donald Trump’s campaign, while 32% say it was fair and 27% say it was too easy. Overall, voters were more likely to say the press was too easy on Hillary Clinton: 45% say this, while 21% say it was too tough on her and 33% say it was fair. That the press is viewed by voters as having been easier on Clinton and harder on Trump is largely the result of higher levels of press criticism among Trump voters than Clinton voters: About three-quarters of Trump voters say both that the press was too tough on him (74%) and too easy on her (78%). By contrast, Clinton voters are roughly as likely to say the press treated Trump fairly as they are to say it was too easy on him (49% vs. 44%). And while 37% of Clinton voters say the press was too tough on their candidate, half (50%) say she was treated fairly.