Common Sense

Roughly one in seven Americans have come to rely on the Affordable Connectivity Program (ACP) since it was created almost exactly two years ago by the 2021 bipartisan infrastructure law (Infrastructure Investment and Jobs Act). As of November 1, 2023, the ACP had roughly $4.7 billion in remaining funds. If the current rate of program uptake continues, April 2024 will be the last full month of funding for the ACP. To avoid this problem, the White House recently asked Congress for an additional $6 billion for the ACP in order to extend the program, and give Congress and the Federal Communicat

Institutions that provide essential services, including education, health care, government functions, and the workforce, have a duty to make their services universally accessible. But because of the persistence of the digital divide, these institutions cannot fully integrate and modernize internet-based technologies into their services; doing so would effectively deny service to people who cannot adequately access the internet. As a result, institutions have been unable to fully leverage the benefits of technology to make their services even more effective, efficient, and innovative.

Common Sense and Public Knowledge recommend that the Universal Service Administrative Company make additional types of data available through the Affordable Connectivity Program (ACP) Enrollment Claims Tracker. The tracker is the main source of publicly-available data on the ACP. However, the tracker currently lacks key types of data to precisely measure the effect of these campaigns or understand the quality of the services and devices purchased.

This is the third in our series of reports on the digital divide with Boston Consulting Group, and presents a clear roadmap for closing it once and for all. The report offers new and more granular detail on the root causes of the digital divide, cites work by many other groups in this field, and shows that previous COVID relief efforts have still left millions of kids caught in the gap and have funded mainly short-short-term solutions that are set to expire.