Daily Digest 1/30/2024 (Sir Elton John and Bernie Taupin)

Benton Institute for Broadband & Society
Table of Contents

Broadband Service

One-third of consumers say they have trouble finding a new internet service provider  |  Read below  |  Masha Abarinova  |  Fierce

Broadband Funding

The ARPAphant in the room  |  Read below  |  Mike Conlow  |  Analysis  |  Substack
Universal Service Administrative Company Updates Connect America Fund Map  |  Read below  |  Jake Neenan  |  Broadband Breakfast
CWA urges state broadband offices to prioritize fiber and fair labor practices  |  Communications Workers of America
CWA members urge Congress to pass the Affordable Connectivity Program Extension Act  |  Communications Workers of America

Wireless

Will Fixed Wireless Access Peak Soon?  |  Read below  |  Doug Dawson  |  Analysis  |  CCG Consulting
Parks: Fixed Wireless Sees Strong Customer Price Satisfaction  |  Telecompeitor
AT&T nears 100K 'Internet Air' subs  |  Light Reading
Altice USA pitches mobile to small and midsized businesses  |  Light Reading

State/Local

Broadband Acceleration Grant Makes $10 Million Available  |  Read below  |  Press Release  |  Kansas Department of Commerce
Public Service Commission of Wisconsin Announces Grant Funding Opportunities to Improve Telecommunications Access and Affordability in Wisconsin  |  Read below  |  Press Release  |  Public Service Commission of Wisconsin
Pennsylvania's broadband authority reverses position on key state law before new federal funding arrives  |  Read below  |  Charlotte Keith  |  Spotlight PA
NFarms research will bring precision ag innovations to producers  |  Read below  |  Press Release  |  University of Nebraska-Lincoln
Eagle set to begin connecting city facilities, parks and first homes to broadband network in 2024  |  Read below  |  Margaret Carmel  |  BoiseDev

Health

New Tools Help Federally Qualified Health Centers Close Care Gaps  |  Read below  |  Eric Wicklund  |  Analysis  |  Health Leaders
Distracted, Forgetful and Hooked on Smartphones: Why More Women Are Being Diagnosed With ADHD  |  Wall Street Journal
To protect kids, California might require chronological feeds on social media  |  Los Angeles Times
Common Sense Media and OpenAI Partner to Help Teens and Families Safely Harness the Potential of Artificial Intelligence  |  Common Sense

Ownership

Rural Telecommunications of America Completes acquisition of Blue Ridge Fiber  |  Read below  |  Press Release  |  Rural Telecommunications of America

Artificial Intelligence

Artificial Intelligence: The Government Accountability Office's Work to Leverage Technology and Ensure Responsible Use  |  Read below  |  Research  |  Government Accountability Office
Data centers catering to AI bring more fiber to rural America  |  Read below  |  Martha DeGrasse  |  Fierce
Hottest Job in Corporate America? The Executive in Charge of A.I.  |  New York Times
Common Sense Media and OpenAI Partner to Help Teens and Families Safely Harness the Potential of Artificial Intelligence  |  Common Sense
CWA announces union principles for artificial intelligence in the workplace  |  Communications Workers of America
People are worried that AI will take everyone’s jobs. We’ve been here before.  |  MIT Technology Review
Nvidia’s Big Tech Rivals Put Their Own AI Chips on the Table  |  New York Times
Nicol Turner Lee and Jack Malamud: How Congress can secure Biden’s AI legacy  |  Brookings

Labor

Focused Cuts and Fewer Layers: Tech Layoffs Enter a New Phase  |  New York Times
People are worried that AI will take everyone’s jobs. We’ve been here before.  |  MIT Technology Review
Hottest Job in Corporate America? The Executive in Charge of A.I.  |  New York Times
CWA announces union principles for artificial intelligence in the workplace  |  Communications Workers of America
CWA urges state broadband offices to prioritize fiber and fair labor practices  |  Communications Workers of America

Privacy

Geoffrey Fowler: Apple’s Vision Pro is the most data-hungry gadget I’ve ever seen  |  Washington Post

TV/Audio

Amazon Is Now Charging Prime Members Extra for Ad-Free Streaming. For Some, That’s a Deal Breaker.  |  Wall Street Journal
Will Arnett, Jason Bateman, Sean Hayes Take SmartLess Podcast to SiriusXM for $100 Million-Plus  |  Bloomberg

Philanthropy

Netflix Co-Founder Reed Hastings Donates $1.1 Billion in Shares to Silicon Valley Community Foundation  |  Wall Street Journal

Policymakers

Federal Communications Commission Chairwoman Jessica Rosenworcel Announces Staff Changes  |  Read below  |  Public Notice  |  Federal Communications Commission
FCC Enforcement Bureau Announces Senior Staff Additions  |  Read below  |  Press Release  |  Federal Communications Commission
Benton Institute for Broadband & Society Bolsters Board and Staff to Meet Broadband Moment  |  Benton Institute for Broadband & Society
Future of Privacy Forum Announces International Technology Policy Expert as New Head of Artificial Intelligence  |  Future of Privacy Forum

Company News

Ritter's CTO on the future of fiber, HFC, video and (maybe) mobile  |  Light Reading
Today's Top Stories

Broadband Service

One-third of consumers say they have trouble finding a new internet service provider

Masha Abarinova  |  Fierce

Broadband providers frequently talk about how competitive the industry is right now and how they must work to retain and gain new customers. But consumers have their own pain points when choosing an internet service provider (ISP). According to a recent study by Parks Associates, almost 30% of U.S. households that subscribed to a new home internet provider in the past year reported at least one difficulty. They mentioned challenges such as finding a provider that offers service at a fair price, comparing different providers with one another, determining which provider offers the best customer service, etc. Kristen Hanich, director of research at Parks Associates, says that part of the problem is that availability data has never been standardized, and pricing is often hyper localized. 

Broadband Funding

The ARPAphant in the room

Mike Conlow  |  Analysis  |  Substack

Cartesian and ACA Connects released the 4th version of their estimate for how far the Broadband Equity, Access, and Deployment (BEAD) money will go, finding that we can reach “at least 71 percent of eligible locations” with fiber with the estimated $61 billion is available (BEAD + provider matching) to reach the remaining 10.1 million unserved and underserved locations. The estimate reduces the 10.1 million locations because 3.2 million of them will be covered by Federal Communications Commission (FCC) programs — mostly Rural Digital Opportunity Fund (RDOF). But a footnote hints at a larger looming adjustment: the American Rescue Plan Act put billions into broadband, most directly with the $10 billion Capital Projects Fund (CPF). If ARPA-funded projects take ~1 million locations off the board for BEAD (we really don’t know what the number is because there weren’t up front reporting requirements) that could be ~15% of the remaining Digital Divide, before BEAD. Why is this important? One requirement of the $42 billion dollar BEAD broadband deployment program is funding not be allocated where another federal program already provides an “enforceable commitment” to build broadband. The problem? CPF doesn't require money be spent on underserved and unserved locations, and the lack of upfront reporting makes it hard to tell which locations have an enforceable commitment.

Universal Service Administrative Company Updates Connect America Fund Map

Jake Neenan  |  Broadband Breakfast

The Universal Service Administrative Company (USAC) released an updated version of its Connect America Fund Broadband Map. The map shows locations where broadband infrastructure has been deployed with subsidies from the Connect America Fund. That money comes from the Federal Communications Commission’s larger Universal Service Fund, which is managed by USAC. The new map also comes with more recent provider-reported data, certified as of September 2023, on the various CAF funding programs. Providers reported serving more than 7.6 million homes and businesses with CAF money, up 684,000 over 2022. 

Wireless

Will Fixed Wireless Access Peak Soon?

Doug Dawson  |  Analysis  |  CCG Consulting

Based on conversations I've had with some of my peers, I have to ask: will fixed wireless access (FWA) peak soon? Every person I've asked has dismissed FWA wireless as a temporary technology with no real long-term legs. My peers say that FWA is already oversubscribed, cell towers aren't designed to handle all-day broadband connections, and that the service is just not good enough. Interestingly, the numbers seem to be telling a different story: T-Mobile and Verizon predict they will collectively reach 15 million FWA customers. That's not to say some of my peers' observations don't run true. FWA costs significantly less than big cable broadband, and there are a lot of customers for whom price is the predominant factor. I don’t think anybody knows for sure where FWA is going to top out. But it doesn’t feel to me like it's already hit the top of the market.

State/Local

Broadband Acceleration Grant Makes $10 Million Available

Press Release  |  Kansas Department of Commerce

Lieutenant Governor and Secretary of Commerce David Toland (D-KS) announced $10 million is available to enhance broadband infrastructure statewide through the Broadband Acceleration Grant program. Grants funded through this program are designed to offset the capital expenses needed to deploy in unserved areas. In its fourth year through the bipartisan Eisenhower Legacy Transportation Program (IKE), the Broadband Acceleration Grant program aims to provide high-quality, reliable broadband access throughout the state, prioritizing unserved areas, economically distressed communities, and areas of compelling need. During the first three years of this program, high-speed internet has been delivered to 8,000 homes and businesses in 25 counties. The cumulative $15 million generated another $17.5 million in matching funds. Key highlights for the fourth round of the Broadband Acceleration Grant program include:

  • Maximum grant funding request of $1 million
  • Qualifying program speed of 100/20 Megabits Per Second 
  • Requirement of 50% matching funds for the project, including the possibility of an in-kind match of up to 50% of the required match
  • Co-investment required by sources other than the applicant

Public Service Commission of Wisconsin Announces Grant Funding Opportunities to Improve Telecommunications Access and Affordability in Wisconsin

The Public Service Commission of Wisconsin (PSC) is encouraging eligible organizations to apply for grant funding to improve the availability of telecommunications services for Wisconsin residents. The grant funding opportunities include the Nonprofit Access Grant Program, the Lifeline Outreach Grant Program, and the Telemedicine Grant Program. All three grant programs are funded by the Universal Service Fund to help Wisconsin residents get essential and advanced telecommunications services. 

  • The Nonprofit Access Grant Program provides grant funding to nonprofit organizations to facilitate affordable access to essential telecommunications services, including internet access, for low-income households and people with disabilities. 
  • The Lifeline Outreach Grant Program improves participation in the Lifeline Program, which helps address affordability challenges by providing a discount on essential telecommunications services for low-income customers.
  • The Telemedicine Grant Program provides funding to help certain non-profit medical clinics and hospitals or public health agencies purchase medical telecommunications equipment that will promote technologically advanced medical services, enhance access to medical care in rural or underserved areas of the state, to underserved populations, or to persons with disabilities.

All applications must be submitted through the PSC’s Grants System

Pennsylvania's broadband authority reverses position on key state law before new federal funding arrives

Charlotte Keith  |  Spotlight PA

The Pennsylvania Broadband Development Authority recently reversed its position on whether state law could cause problems for an unprecedented surge of federal investment for expanding access to high-speed internet. In the first draft of the state’s plan for administering more than $1 billion in federal funding, the Pennsylvania Broadband Development Authority said that to avoid a conflict with federal law it would waive an obscure state statute that restricts when local governments can build their own internet networks. But in the latest draft of the document, submitted to the federal government, the authority reversed course, declaring that there was no conflict. Under the 2004 law, local governments may not provide high-speed internet unless they first ask the original landline phone company serving the area to provide the service itself. If the company declines, the local government can move forward; otherwise, the company must provide the requested service within 14 months. Pennsylvania is one of at least 16 states that impose restrictions on when and how government entities can provide broadband service.

NFarms research will bring precision ag innovations to producers

Press Release  |  University of Nebraska-Lincoln

University of Nebraska scientists and staff are formalizing existing research and outreach in precision agriculture into a strategic initiative called NFarms. The effort, in collaboration with producers and industry, will refine and expand precision agriculture capabilities crucial to boosting farm efficiency and environmental sustainability. NFarms will be a test bed for new technologies, as well as platforms to help farmers better harness data. The initiative also will develop innovative decision-making tools producers can use for efficient field management. In 2024, the university will break ground on an NFarms facility that will house precision agriculture technologies. Construction is expected to be complete in the summer.

Eagle set to begin connecting city facilities, parks and first homes to broadband network in 2024

Margaret Carmel  |  BoiseDev

Eagle (ID) is ready to light up the first phase of its long-planned, federally-funded broadband network. Residents of the northern Ada County suburb will soon be able to take advantage of free Wi-Fi in city parks as work continues on a city-wide broadband network funded by the federal American Rescue Plan Act funds. So far, after roughly three years of planning, the city has spent $3.6 million of its $6.7 million of ARPA funds on this project and plans to continue building it out over the next five to ten years using money paid by customers as the fiber network grows. This is part of Eagle’s recent declaration of broadband as a public utility and former Mayor Jason Pierce’s push to get broadband service to the lower-density suburb where private companies are often slower to invest due to fewer residents. The project is based on a similar model for providing a city network of broadband in Ammon. 

Health

New Tools Help Federally Qualified Health Centers Close Care Gaps

Eric Wicklund  |  Analysis  |  Health Leaders

Federally qualified health centers (FQHCs) are often the first point of contact for underserved populations seeking access to care. And often that first impression can make all the difference in accessing care that improves outcomes. At Kenosha Community Health Center, that first contact is now handled by a nurse who can quickly and efficiently funnel the patient to the right care provider. Kenosha, part of the Pillar Health network, is one of several FQHCs to collaborate with Conduit Health Partners on nurse triage services. “This is an essential function of the health center,” says Ouimet, who estimates that 100-150 incoming calls a day are now connected to Conduit Health nurses. “These are nurses at the other end who can work with [patients] to coordinate care. The average call time is reduced, and we’re improving time to treatment and bed scheduling. It’s just better care.” Kenosha is part of an even larger trend of FQHCs, rural health centers, and assorted community health clinics outsourcing some services and using telehealth and digital health technology to alleviate those bottlenecks that keep patients from accessing the care they need.

Ownership

Rural Telecommunications of America Completes acquisition of Blue Ridge Fiber

Rural Telecommunications of America (RTA) announced continued expansion in the Midland-Odessa (TX) area with its recent acquisition of Blue Ridge Fiber. RTA continues to grow its network across America’s rural communities. RTA will immediately begin enhancing the infrastructure and will bring gigabit fiber services to the communities in and around the Greenwood neighborhoods. RTA CEO Randall Schwartz added: "Although RTA has been serving the area for years, RTA’s recent acquisition of Blue Ridge Fiber helps accelerate our Fiber To The Home (FTTH) strategy in the local area to provide affordable and reliable gigFAST INTERNET."

Artificial Intelligence

Artificial Intelligence: The Government Accountability Office's Work to Leverage Technology and Ensure Responsible Use

The Government Accountability Office (GAO) is exploring internal use of artificial intelligence (AI) to make its work for Congress and taxpayers more efficient, in-depth, and effective. By developing these tools, GAO is also gaining insight into the benefits and risks of AI, which will help GAO evaluate other agencies' use and better provide technical assistance to Congress. As of January 2024, GAO is exploring the following eight AI use cases:

  1. Organizes large volumes of text, such as public comments from Regulations.gov
  2. Summarizes draft GAO legislative mandates  
  3. Assists with copyediting according to GAO's style guide 
  4. Provides automated responses to chat questions on published GAO work 
  5. Summarizes qualitative responses from annual GAO Employee Experience Survey 
  6. Monitors information about congressional committee calendars, press releases, and web contents  
  7. Enhances GAO auditing through use of extended reality glasses  
  8. Triages IT help desk requests and answers internal GAO policy questions

Data centers catering to AI bring more fiber to rural America

Martha DeGrasse  |  Fierce

Rural broadband is getting a big boost from the Broadband Equity, Access and Deployment (BEAD) program, but rural broadband could also get a boost from the AI-fueled data center boom — even if we don't usually think of AI and rural at the same time. Public cloud providers need fiber to connect a growing number of data centers in places like Council Bluffs, Iowa, Virginia’s Prince William County, and Midlothian, Texas. “Anywhere you build a new data center will drive incremental network construction by at least three providers,” said Frank Louthan, equity analyst and managing director at Raymond James. Louthan said fiber providers like Lumen and Zayo could benefit from this demand, and that as they extend their networks for data centers, they will create new opportunities for fiber-to-the-home. As they bring fiber to small towns, they can lease it to local internet service providers who can extend the network to residences. 

Policymakers

Federal Communications Commission Chairwoman Jessica Rosenworcel Announces Staff Changes

Public Notice  |  Federal Communications Commission

Federal Communications Commission Chairwoman Jessica Rosenworcel announced changes to her leadership team. At the conclusion of the January Open Meeting, Chairwoman Rosenworcel announced the formal departure of Deena Shetler from her team. Sanford Williams will serve as Deputy Chief of staff. Williams has worked in various roles at the FCC since 1999. Most recently he served as a Special Advisor to the Chairwoman and Deputy Managing Director in the Office of Managing Director. He is currently a lecturer of law at the University of California Los Angeles Law School. Williams graduated from Cornell University where he earned an undergraduate degree in Operations Research and Industrial Engineering and a Master’s in Business Administration from the Johnson School of Management. He earned his law degree from the University of Virginia School of Law where he was a member of the Virginia Law Review. 

FCC Enforcement Bureau Announces Senior Staff Additions

Press Release  |  Federal Communications Commission

The Federal Communications Commission’s Enforcement Bureau announced senior staff appointments, adding officials with significant experience and expertise in national security, foreign investment, privacy, data protection, cybersecurity, and consumer and civil litigation matters. These officials join additional recent hires to the Enforcement Bureau’s front office leadership team since 2023, including Deputy Bureau Chief Peter Hyun and Assistant Bureau Chief Hunter Deeley. With focuses on privacy and data protection matters, Alice Suh Jou has joined the agency as Assistant Bureau Chief and Jolina Cuaresma has joined the agency as Senior Policy Counsel. Both will actively participate in the Enforcement Bureau-led Privacy and Data Protection Task Force, which was announced in June 2023 by Chairwoman Rosenworcel. 

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Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org), Grace Tepper (grace AT benton DOT org), and Zoe Walker (zwalker AT benton DOT org) — we welcome your comments.


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Kevin Taglang

Kevin Taglang
Executive Editor, Communications-related Headlines
Benton Institute
for Broadband & Society
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