Daily Digest 10/12/2023 (Consumer Protection)

Benton Institute for Broadband & Society
Table of Contents

Global Digital Divide

Ending internet poverty  |  Read below  |  Wolfgang Fengler, Isabell Roitner-Fransecky  |  Analysis  |  Brookings
What would it cost to connect the unconnected? Estimating global universal broadband infrastructure investment  |  Read below  |  Edward Oughton, David Amaglobeli, Marian Moszoro  |  Research  |  Telecommunications Policy

Broadband Funding

Cities and counties need to prepare for broadband construction as BEAD monies flow to the public sector  |  Read below  |  Michael Keating  |  American City & County

Digital Discrimination

Defining Broadband Discrimination  |  Read below  |  Doug Dawson  |  Analysis  |  CCG Consulting

Consumer Protection

How Net Neutrality Protects Consumers & Speech  |  Read below  |  Press Release  |  Federal Communications Commission
Biden-⁠Harris Administration Announces Broad New Actions to Protect Consumers From Billions in Junk Fees  |  Read below  |  Press Release  |  White House
FTC Proposes Rule to Ban Junk Fees  |  Read below  |  Press Release  |  Federal Trade Commission

State and Local

Oklahoma Broadband Governing Board has elected Chair Jim Meek and Vice Chair Amanda Mullins  |  Oklahoma Broadband Office

Health

FDA Establishes New Advisory Committee on Digital Health Technologies  |  Food and Drug Administration

Wireless/Spectrum

AT&T CEO says spectrum issues are holding back ubiquitous broadband  |  Read below  |  Linda Hardesty  |  Fierce
Will regulators put more caps on 5G spectrum ownership?  |  Read below  |  Mike Dano  |  Light Reading

Platforms/AI

The Google trial shows that Apple’s search deal is the most important contract in tech  |  Vox
Smartphones are Integrating More AI Into Their Photo Services  |  New York Times
AI is better at handling tough tasks than doing entire jobs  |  Axios

Industry News

USTelecom Releases 2023 Broadband Pricing Index  |  Read below  |  Analysis  |  USTelecom
T-Mobile Is Forcibly Moving People on Older Plans to Some of Its Newer Ones in November  |  CNET
ATIS Welcomes David Young as New Vice President of Technology and Solutions  |  ATIS
Leading cyber security bodies and telecoms firms join pledge to get more women into tech roles  |  Ofcom

Stories From Abroad

Results of the exploratory consultation on the future of the electronic communications sector and its infrastructure  |  Read below  |  Press Release  |  European Commission
Welcome to the information blender  |  Read below  |  Ben Schreckinger  |  Politico
How Israel-Hamas war disinformation is being spread online  |  Guardian, The
Europe gives Mark Zuckerberg 24 hours to respond about Israel-Hamas conflict and election misinformation  |  CNBC
Israel’s vaunted tech sector is going to war  |  Washington Post
Jewish parents are being told by schools to delete social media from their children's phones in the wake of the Israel-Hamas war  |  BBC
Today's Top Stories

Global Digital Divide

Ending internet poverty

Wolfgang Fengler, Isabell Roitner-Fransecky  |  Analysis  |  Brookings

The variation in the affordability of internet access is the focus of the latest Internet Poverty Index (IPI) 2023, which projects the distribution of individuals who are priced out of a basic package of mobile internet and are thus living in internet poverty. Based on the latest IPI data, World Data Lab predicts that 1.05 billion people are currently living in internet poverty. Since 2015, the internet-poor population has decreased by 685 million or around 40 percent. The reduction in internet poverty has been driven by a universal decline in prices. Africa experienced the strongest reduction in prices; however, Africa remains home to the largest internet-poor population—524 million—given that it has the highest rates of conventional poverty. And while prices have decreased globally, there’s variation across countries and regions. Data from the IPI indicates that promoting a competitive market environment can be an effective way to drive down internet prices and improve the quality on offer as new service providers entering the market may invest in infrastructure expansions and look to acquire customers by offering competitive prices.

[Wolfgang Fengler is CEO of World Data Lab. Isabell Roitner-Fransecky is a data scientist at World Data Lab.]

What would it cost to connect the unconnected? Estimating global universal broadband infrastructure investment

Edward Oughton, David Amaglobeli, Marian Moszoro  |  Research  |  Telecommunications Policy

Roughly 3 billion citizens remain offline, equating to approximately 40 percent of the global population. Therefore, providing Internet connectivity is an essential part of the United Nations' Sustainable Development Goals (Goal 9). In this paper, a high-resolution global model is developed to evaluate the necessary investment requirements to achieve affordable universal broadband. The results indicate that approximately $418 billion needs to be mobilized to connect all unconnected citizens globally (targeting 40–50 GB/Month per user with 95 percent reliability). The bulk of additional investment is for emerging market economies (73 percent) and low-income developing countries (24 percent). Tthe paper contributes a high-resolution global assessment that quantifies universal broadband investment at the sub-national level to achieve SDG Goal 9.

Broadband Funding

Cities and counties need to prepare for broadband construction as BEAD monies flow to the public sector

Michael Keating  |  American City & County

As Broadband Equity, Access and Deployment (BEAD) Program funding starts to stimulate increased broadband planning and construction, some industry experts predict an increased need for workers skilled in several tasks, such as the ability to read and understand complicated maps showing all the existing underground facilities near a broadband installation site, and the ability to operate equipment for trenching, earth-drilling and wire-cable placement on poles. Trent Edwards, president of fiber broadband infrastructure company Mears Broadband, said his firm has seen small towns and cities team up, collaborate and combine resources on broadband projects in specific regions. This approach, he said, can aid in making a good business case for a particular community broadband project. “Historically, we haven’t seen a lot of cooperation because of competing interests,” he said. “But there’s an opportunity for municipal areas to come together in a cluster approach that I think makes a lot of sense.” Heather Gold, vice president, external affairs at Mears Broadband, said cooperative contracts can offer significant advantages to public entities that use them. She noted that the contracts can take a variety of forms. One example would be an organization that comes in with a start-to-finish partnership, which entails engineering, construction, equipment and maintenance.

Digital Discrimination

Defining Broadband Discrimination

Doug Dawson  |  Analysis  |  CCG Consulting

One of the provisions of the Infrastructure Investment and Jobs Act (IIJA) is that it requires the Federal Communications Commission to “take steps to ensure that all people of the United States benefit from equal access to broadband internet access within the service area of a provider of such service.” In legalese, the term equal access, in this case, means that consumers should be able to expect to get the same speed, capacity, and latency as other customers buying the same product from the same internet service provider (ISP) sold elsewhere. This new mandate has been labeled as a prohibition against digital discrimination. In November 2023, The FCC will issue its rules to eliminate digital discrimination. The agency will deliver its digital discrimination policy to Congress and then act on the defined principle in the future. At a minimum, I would bet that ISPs are going to have to periodically certify to the FCC that they don’t discriminate. Beyond that, the agency is going to have to define the process by which it will identify discrimination and take action to remedy violations of the principle.

Consumer Protection

How Net Neutrality Protects Consumers & Speech

Press Release  |  Federal Communications Commission

A fact sheet on how net neutrality protects consumers and online freedom of speech. Open internet protections have long had widespread – upwards of 80 percent – support from the American people who have come to expect that they will be able to access all lawful content on the internet uninhibited by their broadband service provider’s business decisions. Across administrations from 2005 to 2018, it was the clear policy of the FCC to enforce open internet standards. Chairwoman Rosenworcel’s proposal would reinstate that longstanding policy by restoring net neutrality rules and classifying broadband service as a telecommunications service under Title II of the Communications Act. The proposed no blocking, no throttling, and no unreasonable discrimination protections will prevent broadband service providers from deliberately interfering with consumers’ access to lawful content, applications, and services. Read the full fact sheet here.

Biden-⁠Harris Administration Announces Broad New Actions to Protect Consumers From Billions in Junk Fees

Press Release  |  White House

President Biden was joined by Federal Trade Commission (FTC) Chair Lina Khan and Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra as they announced new efforts to crack down on junk fees and bring down costs for American consumers. Junk fees are hidden, surprise fees that companies sneak onto customer bills, increasing costs and stifling competition in industries across the economy. In 2022, President Biden called on federal agencies, Congress, and private companies to crack down on junk fees and provide consumers with the full price upfront. The FTC is proposing a rule that, if finalized as proposed, would ban businesses from charging hidden and misleading fees and require them to show the full price up front. The CFPB is taking action to require large banks and credit unions to provide basic information to consumers without charging fees—meaning no more fees for basic services like checking bank account balances, obtaining a payoff amount for a loan, or getting account information needed for applications. These announcements build on important actions the Biden-Harris Administration has already taken to address junk fees, which can be viewed in full here.

FTC Proposes Rule to Ban Junk Fees

Press Release  |  Federal Trade Commission

The Federal Trade Commission announced a new proposed rule to prohibit junk fees, which are hidden and bogus fees that can harm consumers and undercut honest businesses. The FTC has estimated that these fees can cost consumers tens of billions of dollars per year in unexpected costs. The agency launched a proceeding in 2022 requesting public input on whether a rule would help to eliminate these unfair and deceptive charges. After receiving more than 12,000 comments on how fees affect their personal spending or business, the FTC is seeking a new round of comments on a proposed junk fee rule. The proposed rule will save consumers more than 50 million hours per year of wasted time spent searching for the total price in live-ticketing and short-term lodging alone, according to FTC estimates. This time savings is equivalent to more than $10 billion over the next decade.

Wireless/Spectrum

AT&T CEO says spectrum issues are holding back ubiquitous broadband

Linda Hardesty  |  Fierce

AT&T CEO John Stankey spoke at a Semafor event on October 10 to discuss barriers to greater adoption of broadband in the US, and the conversation ended up focusing heavily on spectrum. “You want more competition and resiliency in broadband in the United States, you need deep spectrum,” he said. “The United States is not in an enviable position right now for the next 10 years relative to some other developed nations.” He then proceeded to touch on a lot of hot buttons in the wireless industry. He noted that the Federal Communications Commission doesn’t even have its authority to auction spectrum right now. “We have an FCC which actually can’t run an auction, which is kind of unfathomable,” he said. “We first have to get back to a point where we have an agency that can auction spectrum or license some spectrum to put it into use.” His reference to the FCC’s ability to “license some spectrum to put it into use” was probably referring to the fact that T-Mobile purchased $304 million worth of 2.5 GHz spectrum in Auction 108 last summer. But because of the FCC’s lapse in auction authority, the agency has not been able to process those licenses so that T-Mobile can deploy the spectrum in its network.

Will regulators put more caps on 5G spectrum ownership?

Mike Dano  |  Light Reading

Just days before Federal Communications Commission Chairwoman Jessica Rosenworcel announced plans to reinstate some net neutrality guidelines, the FCC also opened a proceeding into the spectrum screen. The move could reflect the fact that Rosenworcel now believes she has enough political clout to impose limits on 5G spectrum ownership via the agency's spectrum screen. After all, Democratic commissioners now outnumber Republicans after the Senate finally approved Democrat Anna Gomez as the fifth commissioner on the FCC. That development paved the way for Rosenworcel to reopen the net neutrality debate.  A renewed look at the FCC's spectrum screen could potentially affect 5G network operators like T-Mobile by limiting the amount of spectrum they can put into their networks. More broadly, it could also affect the cell tower operators and the equipment vendors that would be charged with putting that spectrum into action.

Industry News

USTelecom Releases 2023 Broadband Pricing Index

Analysis  |  USTelecom

The 2023 Broadband Pricing Index (BPI), the fourth installment of USTelecom’s annual report, shows continued good news for broadband consumers, including an 18 percent drop year-over-year in the price of providers’ most popular broadband speed tier (Real BPI-Consumer Choice) and a 6.5 percent drop year-over-year in the price of providers’ fastest speed tier (Real BPI-Speed). Even without accounting for inflation, this pricing trend is in direct contrast to the rising cost of overall goods and services, up nearly 5 percent in a similar one-year period. The new data builds on consistent trends over the past eight years, showing prices for both the most popular and fastest tiers, when accounting for inflation, down by 55 percent since 2015. Over the same period, download speeds for the most popular service offerings got significantly faster, accelerating by more than 140 percent, and download speeds for the fastest service offerings were up 117 percent. The combination of faster speeds and lower prices has translated into an approximately 80 percent reduction over the past eight years in the real price per megabit for the most popular and fastest service offerings – allowing many consumers to do far more with their broadband service than ever before. More findings from the 2023 BPI can be found here.

Stories From Abroad

Results of the exploratory consultation on the future of the electronic communications sector and its infrastructure

Press Release  |  European Commission

The European Commission released the results of its consultations regarding the future of the electronic communications sector and its infrastructure. As a global tech race is taking place, Europe has thrown its hat into the ring with the regulatory framework and investments needed to foster innovation and technological leadership in areas such as online platforms, AI, data, cloud, quantum and virtual worlds.  For this technological revolution to succeed, Europe needs to ensure that our networks are up to the task in terms of transmission speed, storage capacity, computing power and interoperability. This is why the European Commission has consulted broadly on the infrastructure and investments required for digital networks to support this tech revolution. The answers of the consultation that the European Commission published on October 10 provide the perspectives of telecommunications providers, broadcasters, cloud service providers and platforms, business associations, consumer organisations, citizens, non-governmental organisations, public authorities, trade unions and academics.

Welcome to the information blender

Ben Schreckinger  |  Politico

Seemingly from the first moments that members of Hamas began their attacks over the weekend, murdering and kidnapping hundreds of Israeli civilians, the internet erupted into a state of informational chaos. Different posts and platforms offered competing versions of what was happening on the ground. Horrific images and videos proliferated. Seemingly authoritative sources disagreed about what happened and who was responsible. The CEO of one Israeli social media monitoring company told POLITICO that the conflict has generated three to four times more online disinformation than any other event his firm has encountered.  Much of that content is proliferating on Elon Musk’s X, formerly called Twitter, which has loosened content restrictions and cut resources used to police the platform since the mogul took it over in 2022. In Europe, where expression is more tightly regulated than in the U.S. and where Musk could face fines of up to 6 percent of X’s revenue, authorities have already sprung into action. The U.K.’s online content regulator met with social media companies about the conflict on October 11, while the European Commission has given Musk 24 hours to clean up graphic videos and disinformation linked to the attacks or face possible fines.

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Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org), Grace Tepper (grace AT benton DOT org), and David L. Clay II (dclay AT benton DOT org) — we welcome your comments.


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