Press Release

Consumer Protection Month at the FCC

Americans are reaping the benefits of rapid and exciting changes in the ways we communicate. But many of the problems that consumers confront stubbornly remain. For too long, Americans have been plagued by unwanted and unlawful robocalls. For too long, they’ve found unauthorized charges and changes to their phone service on their bills—practices commonly known as “slamming” and “cramming.” And for too long, some phone calls that are placed to rural residents have been dropped. Efforts to excommunicate this unholy triad of consumer scourges—unlawful robocalls, slamming/cramming, and rural call completion—headline the FCC’s agenda in July. During Consumer Protection Month, we will take up several public interest initiatives to address problems that too many Americans face.

FCC Explores Spurring High-Speed Internet in Multiple Tenant Buildings

As part of its ongoing efforts to accelerate access to high-speed Internet service, the Federal Communications Commission is seeking comment on ways to increase deployment, competition and innovation in the market for broadband in apartments, shopping malls and other “multiple tenant environments,” or MTEs. While FCC rules currently bar telecommunications and video services providers from entering into exclusive agreements that can stifle competition in MTEs, the FCC has adopted a Notice of Inquiry seeking information about what additional barriers to deployment may exist. The FCC is requesting input on whether and how it should act to remove any barriers that raise the cost and slow deployment in MTEs of next-generation networks, which are critical to jobs, health care, education, innovation, and information.

Specifically, the Notice seeks comment on:

  • The current state of broadband competition in MTEs.
  • Whether there are state and local regulations that may inhibit or have the effect of inhibiting broadband deployment and competition within MTEs, such as by preventing market entry or mandating infrastructure sharing by private companies.
  • Whether the Commission should take any action regarding service providers’ exclusive marketing and bulk billing arrangements within MTEs.
  • How revenue sharing agreements and exclusive wiring arrangements between MTE owners and Internet service providers may affect broadband competition within MTEs.
  • Other practices that may impact the ability of Internet service providers to compete in MTEs.

FCC Grants OneWeb US Access for Broadband Satellite Constellation

The Federal Communications Commission approved a request by WorldVu Satellites Limited, which does business as OneWeb, to access the United States satellite market. The action paves the way for OneWeb to provide broadband services using satellite technology that holds unique promise to expand Internet access in remote and rural areas across the country.

This approval is the first of its kind for a new generation of large, non-geostationary-satellite orbit (NGSO), fixed-satellite service (FSS) systems. OneWeb proposes to access the U.S. market for its global network of 720 low-Earth orbit satellites using the Ka (20/30 GHz) and Ku (11/14 GHz) frequency bands to provide global Internet connectivity. The satellite system will be authorized by the United Kingdom, but needs FCC approval to provide service in the US. In order for large broadband network constellations to deliver services in the US, the FCC must approve their operations to ensure the satellite constellation does not cause interference to other users of the same spectrum and will operate in a way that manages the risk of collisions. The Order and Declaratory Ruling outlines the conditions under which OneWeb will be permitted to provide service using its proposed NGSO FSS satellite constellation in the United States. As such, this FCC action provides a blueprint for the earth station licenses that OneWeb, or its partners, will need to obtain before providing OneWeb’s proposed service in the United States.

FCC Acts to Support Deployment of Nationwide Public Safety Network

The Federal Communications Commission took action to support the deployment of a nationwide network for use by first responders. The decision, consistent with duties entrusted to the FCC by Congress, will help ensure that state-built portions of the network are interoperable with the core network so that public safety officials can communicate seamlessly with each other during emergencies.

The FCC established the standards and procedures it will use to review state plans. The decision addresses:

  • The timeline for states to provide notification of their opt-out decisions and file plans with the FCC;
  • Information states should include in their plans to demonstrate compliance with the statutory criteria for interoperability with FirstNet’s network;
  • Some of the technical criteria and standards that the FCC will use in evaluating state plans;
  • The FCC’s review process, including participation by interested parties, treatment of confidential information, and the timing of FCC action; and
  • The FCC’s process for documenting its decisions to approve or disapprove state plans.

In addition, in light of recent filings by FirstNet in the docket, the Report and Order directs the FCC’s Public Safety and Homeland Security Bureau to issue a Public Notice seeking comment on one remaining element of the FCC’s review standard, after which the FCC will issue an order on that element.

FCC Proposes To Add Blue Alerts To The Nation's Emergency Alert System

The Federal Communications Commission proposed to add an alert option to the nation’s Emergency Alert System (EAS) to help protect the nation’s law enforcement officers.

Called a “Blue Alert,” the option would be used by authorities in states across the country to notify the public through television and radio of threats to law enforcement and to help apprehend dangerous suspects. Blue Alerts can be used to warn the public when there is actionable information related to a law enforcement officer who is missing, seriously injured or killed in the line of duty, or when there is an imminent credible threat to an officer. As a result, a Blue Alert could quickly warn you if a violent suspect may be in your community, along with providing instructions on what to do if you spot the suspect and how to stay safe.

The Notice of Proposed Rulemaking (NPRM) would amend the FCC’s EAS rules by creating a dedicated Blue Alert event code so that state and local agencies have the option to send these warnings to the public through broadcast, cable, satellite, and wireline video providers. While some states have individual Blue Alert programs that use various methods to issue these warnings, the proposal is intended to support the development of a national framework that states can adopt. This goal is consistent with the Rafael Ramos and Wenjian Liu National Blue Alert Act of 2015. The Act, which is being implemented by the Department of Justice’s Office of Community Oriented Policing Services (COPS Office), directs cooperation with the FCC. The COPS Office has expressed the need for a dedicated EAS code for Blue Alerts.

The NPRM invites public comment on the proposal.

FCC Proposes Rules To Aid Investigation Of Threatening Calls

The Federal Communications Commission proposed rules to help unmask anonymous callers who threaten and harass schools, religious institutions, and other victims.

This effort follows the FCC’s temporary waiver earlier this year of caller ID privacy rules in order to help law enforcement address threatening phone calls received by Jewish Community Centers. The FCC is seeking to help law enforcement and community institutions get from telephone providers quick access to the information they need to identify and thwart threatening callers. The FCC seeks to streamline this process so that, going forward, institutions facing harassing or threatening calls can work with law enforcement to access caller ID info of the anonymous callers more quickly than the current, case-by-case waiver process. The proposal would amend the FCC’s rules to ensure that law enforcement and threatened parties can quickly identify threatening callers without the regulatory delay of applying for and being granted a waiver of the rules. The proposal lays out a path that protects consumer privacy by ensuring that caller information only be disclosed for truly threatening calls and that only law enforcement personnel and others responsible for the safety and security of the threatened party have access to otherwise-protected caller ID information.

FCC Proposes $120 Million Fine of Massive Caller ID Spoofing Operation

The Federal Communications Commission proposed a $120 million fine against an individual who apparently made almost 100 million spoofed robocalls in violation of the Truth in Caller ID Act. The law prohibits callers from deliberately falsifying caller ID information to disguise their identity with the intent to harm or defraud consumers.

Adrian Abramovich of Miami, Florida, apparently made 96 million spoofed robocalls during a three-month period. Abramovich’s operation apparently made the spoofed calls in order to trick unsuspecting consumers into answering and listening to his advertising messages. The proposed fine is based on 80,000 spoofed calls that the FCC has verified. Consumers reported receiving calls that appeared to come from local numbers but, if they answered, they heard an automated message prompting them to “Press 1” to hear about “exclusive” vacation deals from well-known travel and hospitality companies such as Marriott, Expedia, Hilton and TripAdvisor. Consumers who did press the button were then transferred to foreign call centers where live operators attempted to sell vacation packages often involving timeshares. The call centers were not affiliated with the well-known travel and hospitality companies mentioned in the recorded message.

FCC Seeks Comment on Eliminating Burdensome Payphone-Era Rules

In its continuing effort to eliminate costly and unnecessary regulations, the Federal Communications Commission proposed easing certain audit and reporting rules to better reflect the changing role of payphones in a mobile era.

The Notice of Proposed Rulemaking (NPRM) adopted by the FCC proposes to eliminate an annual audit and associated reporting requirement that in some cases reportedly costs more to undertake than the payphone compensation revenue it protects. An accompanying Order waives the audit and reporting requirements for 2017 and 2018 while the FCC weighs their permanent elimination in the future. Obligations to appropriately compensate payphone providers are not affected by today’s actions. The FCC proposes eliminating the audit and reporting requirements. As an alternative, it asks about replacing them with a less burdensome requirement such as self-certification, and seeks comment on these issues and additional reforms.

CPB Awards Grant to Drive Diversity in News Coverage, Audiences and Staff

The Corporation for Public Broadcasting has awarded a grant to KWMU-St. Louis Public Radio to collaborate with three other public media stations to drive diversity in news coverage, audiences and staff. St. Louis Public Radio will work with KCUR-Kansas City, WNPR-Hartford and Oregon Public Broadcasting on the 27-month project that includes resources for training for newsrooms and news management, documenting the project’s process and reporting on best practices to the rest of the public media system. A St. Louis-based editor will guide the reporters based at each of the four stations in producing in-depth multimedia stories. Reporters will also contribute to their station’s daily broadcasts, produce news spots, and engage with diverse communities through events, social media, listening posts and/or podcasts. The collaboration will produce joint reporting projects for broadcast and digital distribution, and pitched for national distribution.

New Coalition Petitions FCC to Expand Shared Access to Underused Spectrum to Boost High-Speed Broadband Access in Rural and Underserved Areas

Members of the new Broadband Access Coalition called on the Federal Communications Commission to authorize a new, licensed, point-to-multipoint (P2MP) fixed wireless service in the underutilized 3700 - 4200 MHz spectrum band used primarily by fixed satellite services. The proposed licensing scheme and operating rules enable gigabit and near-gigabit broadband service in rural and underserved areas, and promote competition for broadband delivery among various technologies and licensees.