Op-Ed

No form of modern technology can replace what’s needed to bridge divides that have deepened during decades of disruption in which few have prospered and many have languished. What’s needed is a voluntary, but expected, national service program that allows people to walk a mile in another American’s shoes. This program — let’s call it the American Service Corps — would send eighteen-year-olds to another corner of the country for a year to live in a new community, complete service projects and interact with folks of varied backgrounds and beliefs.

As though Americans don’t have enough to worry about right now, some people have recently been stoking fears about the supposedly harmful health effects of 5G — the new generation of wireless broadband networks. For decades, the Federal Communications Commission has ensured that equipment that transmits information over radio waves — from station antennas to cell towers to mobile phones to laptops — is safe for consumer use. The FCC most recently reviewed and reaffirmed those standards, which are among the most stringent in the world, in an order issued late in 2019. 

The COVID-19 pandemic has made something clear that the members of the Communications Workers of America (CWA), the American Federation of Teachers (AFT), and the Service Employees International Union (SEIU) have known for a long time: millions of families in the United States do not have access to affordable, reliable broadband internet connections. Technicians can’t install high-speed internet service for households without fiber optic cable in their neighborhoods. Teachers can’t keep children who cannot access online materials engaged and learning.

Billions of people don’t have the option to turn to the web in times of need or normality. A gross digital divide holds back almost half the planet when it most needs the web. This divide is most acutely experienced in developing countries.

Whether it be for business meetings, family video chats, virtual doctor appointments or distance learning, more Americans are relying on broadband and wireless networks to stay connected than ever before, as the nation deals with the COVID-19 crisis. As we look into the future, it is evident that investing in building these strong communication networks, in particular next-generation wireless networks or 5G, will be as crucial than ever to American success.

Efforts to connect the unconnected have fallen way short. Many billions of dollars have been thrown at this, through multiple initiatives, programs and subsidies.

Emerging from this crisis, we call on the federal government to act on three priorities that will get America back on its feet. With investments in broadband access, support for the creation of domestic supply chains and requirements for Congress to meet its constitutional budgetary obligations, we believe that the United States can once again find transformation in a time of crisis. First, we believe that it is time for the United States to close the digital divide and bring high-speed internet to every family, regardless of their ZIP code.

Despite private-sector broadband investment exceeding $70 billion per year since 2013, the digital divide remains. Over 20 million households have access to, but are not connected via, a fixed broadband connection. This is a classic market failure. Without some government intervention, there will be an under-consumption of broadband. But what kind of intervention is called for?

The federal Lifeline program was created in the 1980s under President Ronald Reagan to help low-income Americans afford telephone service. It has been expanded over the years to help provide access to a basic cellphone with a limited amount of data. The most recent evolution, to accommodate broadband, was demonized by some Republicans who labeled it the “Obamaphone” program.

At the Federal Communications Commission’s request, nearly 800 communications companies and trade groups signed the “Keep Americans Connected” pledge. The signatories agreed not to terminate service to any residential or small business customer, and to waive any late fees incurred, due to economic disruptions caused by the COVID-19 pandemic.