Research

It seems cable internet providers are still lagging behind in customer satisfaction, especially when it comes to cost. In a 2024 CableTV survey, the best major internet service providers for overall satisfaction were either fiber or wireless providers, those being Google Fiber, T-Mobile, Verizon and AT&T.

During the fourth quarter 2023, the top three wireless operators in the US reported a total of 1.78 million new postpaid phone subscribers. How can each carrier report growth in postpaid phone subscribers each quarter in a country whose population is not growing very much? Recon Analytics Analyst Roger Entner said that question is top-of-mind among the operators, who pay Recon substantial sums of money for survey data to try and figure out the answers.

New Street Research took a deeper dive into the risks faced by wireline broadband operators if the government fails to refund the Affordable Connectivity Program (ACP) and it were to be shut down this spring. The study confirms that Charter Communications faces the greatest risk—by far.

Social media platforms faced a range of controversies in recent years, including concerns over misinformation and data privacy. Even so, US adults use a wide range of sites and apps, especially YouTube and Facebook. And TikTok – which some Congress members previously called to ban – saw growth in its user base. According to a Pew Research Center survey of 5,733 U.S. adults conducted May 19-Sept. 5, 2023:

All 50 states, the District of Columbia, and Puerto Rico have drafted their digital equity plans and sought public input on how to improve their strategies to ensure that every community has the capacity needed for full participation in our increasingly connectivity-dependent society, democracy, and economy. As part of their plans, the National Telecommunications and Information Administration (NTIA) has asked states to provide a clear, specific picture of their visions for digital equity.

At the request of the Federal Communications Commission's Office of Inspector General, Kearney & Company audited the Affordable Connectivity Program (ACP) between November 2022 and August 2023. The objective was to determine if the FC implemented the ACP in accordance with the requirements of the Infrastructure Investment and Jobs Act. Overall, Kearney observed the following:

In early January 2024, the Iowa Department of Management (DOM) released the draft State of Iowa Digital Equity Plan for public comment. The Digital Equity Plan outlines the results of extensive research and outreach efforts to set baseline conditions and goals for addressing digital equity opportunities in Iowa.

As the federal government distributes $42.5 billion to expand broadband internet access across America and its territories, some local leaders are asking themselves: How much economic impact could faster internet create?

Broadband providers frequently talk about how competitive the industry is right now and how they must work to retain and gain new customers. But consumers have their own pain points when choosing an internet service provider (ISP). According to a recent study by Parks Associates, almost 30% of U.S.

University of Nebraska scientists and staff are formalizing existing research and outreach in precision agriculture into a strategic initiative called NFarms. The effort, in collaboration with producers and industry, will refine and expand precision agriculture capabilities crucial to boosting farm efficiency and environmental sustainability. NFarms will be a test bed for new technologies, as well as platforms to help farmers better harness data. The initiative also will develop innovative decision-making tools producers can use for efficient field management.