Another Step Toward Fairness in Inmate Calling Services

On Sept 30, Chairman Wheeler and I circulated an Order that would establish a reasonable rate structure for all inmate calls, regardless of where they originate and terminate, and limit costly fees that drive up the price families pay to stay in touch with their loved ones. The FCC’s rate caps would fully accommodate the security requirements of inmate calling. These caps also would provide sufficient revenue for correctional institutions to recover the costs of providing calling service and a fair return for providers while delivering reasonable rates for inmates and their families. Additionally, the Order would put in place a process by which the FCC will continue to collect and monitor data on rates and fees, and consider whether to revisit and further adjust these reforms based on the evolution of the market.

This action will protect some of society’s most vulnerable people from being taken advantage of, while strengthening families. I look forward to working with my colleagues to take another major step forward in this journey which began more than a decade ago.