Jon Brodkin

Comcast hides upload speeds deep inside its infuriating ordering system

While upload use on Comcast's network quickly grows—driven largely by videoconferencing among people working and learning at home—the nation's largest home-Internet provider with over 30 million customers advertises its speed tiers as if uploading doesn't exist. Comcast's 56 percent increase in upstream traffic made me wonder if the company will increase upload speeds any time soon, so I checked out the Xfinity website to see the current upload speeds.

Dish tries to disrupt SpaceX’s Starlink plans as companies fight at FCC

SpaceX and Dish Network are fighting at the Federal Communications Commission over Dish's attempt to block a key designation that SpaceX's Starlink division needs in order to get FCC broadband funding. Dish's "baseless attempt" to block funding "would serve only to delay what matters most—connecting unserved Americans," said SpaceX in a filing.

AT&T and Frontier have let phone networks fall apart, California regulator finds

AT&T and Frontier have let their copper phone networks deteriorate through neglect since 2010, resulting in poor service quality and many lengthy outages, a report commissioned by the California state government found. Customers in low-income areas and areas without substantial competition have fared the worst, the report found. AT&T in particular was found to have neglected low-income communities and to have imposed severe price increases adding up to 152.6 percent over a decade.

Comcast reluctantly drops data-cap enforcement in 12 states for rest of 2021

Comcast is delaying a plan to enforce its 1.2TB data cap and overage fees in the Northeast US until 2022 after pressure from customers and lawmakers in multiple states. Comcast has enforced the data cap in 27 of the 39 states in which it operates since 2016, but not in the Northeast states where Comcast faces competition from Verizon's un-capped FiOS fiber-to-the-home service. In Nov 2020, Comcast announced it would bring the cap to the other 12 states and DC starting in Jan 2021.

House Republicans propose nationwide ban on municipal broadband networks

House Republicans have unveiled their plan for "boosting" broadband connectivity and competition, and one of the key planks is prohibiting states and cities from building their own networks. Rep Billy Long (R-MO) is the lead sponsor. The bill "would promote competition by limiting government-run broadband networks throughout the country and encouraging private investment," without explaining how limiting the number of broadband networks would increase competition.

Cox cuts some users’ uploads from 30Mbps to 10Mbps—here’s how to avoid it

Cox's "Ultimate" Internet plan with 300Mbps download and 30Mbps upload speeds was changed to a 500Mbps download, 10Mbps upload package early in 2020. At first, Cox let customers on the 300Mbps/30Mbps version keep it, without any nudges to change their plans or upgrade their modems. But that changed with the email Cox sent to other customers recently. Cox said customers can keep their 30Mbps upload speeds if they upgrade to a newer modem.

Department of Justice drops suit against California net neutrality rule, but broadband providers are still fighting it

The Biden administration has abandoned a Trump-era lawsuit that sought to block California's network neutrality law.

SpaceX plans Starlink phone service, emergency backup, and low-income access

A new SpaceX filing outlines plans for Starlink to offer phone service, emergency backup for voice calls, and cheaper plans for people with low incomes through the government's Lifeline program. The details are in Starlink's petition to the Federal Communications Commission for designation as an Eligible Telecommunications Carrier (ETC) under the Communications Act. SpaceX said it needs that legal designation in some of the states where it won government funding to deploy broadband in unserved areas.

Why victims of AT&T unlimited-data throttling get only $22 in settlements

AT&T has agreed to a $12 million settlement in a class-action lawsuit over its throttling of "unlimited" mobile data plans. As usual, refunds to individual customers amount to a fraction of what the customers paid for the hobbled service. The paltry nature of expected per-person payments was explained by plaintiffs in a filing that asked the US District Court for the Northern District of California to approve the settlement.

Mediacom warns “excessive” uploaders, says network can’t handle heavy usage

Mediacom is telling heavy uploaders to reduce their data usage—even when those users are well below their monthly data caps. Mediacom's fastest Internet plan offers gigabit download speeds and 50Mbps upload speeds with a monthly data cap of 6TB.