April 2012

The New Pay Phone and What It Knows About You

The term pay phone has a new meaning today. For consumers who wish to ditch their wallets, paying through a mobile phone can be awfully convenient. Those same consumers can also, often unwittingly, give up valuable information about themselves to merchants that want to sell them things.

A new survey by law professors at the University of California, Berkeley, suggests that most Americans are uneasy with the idea that their phones could divulge behavioral and personal information, like phone numbers and in-store browsing habits. The survey was created by Chris Hoofnagle and Jennifer Urban, who study digital privacy issues, and financed by Nokia, which makes cellphones. The survey posed a variety of questions by phone to 1,200 people nationwide. It had a margin of error of plus or minus 3.4 percentage points. It found that four out of five of those surveyed “objected to the transfer of their phone number to a store where they purchase goods,” while 15 percent said they would “probably allow” transmission of that information and only 3 percent said they would “definitely allow it.” It also found that consumers were less worried about giving up their e-mail addresses.

San Francisco's Pursuit of Tech Spurs Questions

San Francisco Mayor Ed Lee wants to do more to promote the local technology industry than any mayor before him. But some who advocate for low-income residents in this rapidly changing city are saying that's not necessarily a good thing.

Since he was appointed mayor a year ago and elected to a full term in November, Mayor Lee has made it a priority to boost the city's economy through the tech industry. Last year, he backed tax breaks to help San Francisco Internet companies Zynga and Twitter. He visits tech companies weekly and is close to start-up financier Ron Conway. But this approach increasingly has some advocates of affordable housing and renters' representatives questioning whether the mayor's focus on tech-sector growth is helping San Franciscans who are struggling most to recover from the recession. Advocacy groups met with Mr. Lee earlier this month to raise concerns about issues ranging from the dearth of work at the tech firms for entry-level workers to the city's rising cost of living with the arrival of wealthy tech workers.

Understanding the IP Wars

[Commentary] Patents are technical and legal documents, each one costing about the price of a new Fiat 500 to draft. There is a very small community of IP professionals who write, prosecute and sell these assets. Of the over 1,000,000 attorneys in the United States, only 30,000 or so have passed the Patent Bar. So few, in fact, that the USPTO allows scientists and engineers to take the exam, adding about 10,000 more “Patent Agents” admitted to practice patent law before the USPTO. This means that at any given time, depending on the technology area, there are only a few thousand people who really have any idea what a given patent likely covers, or what it’s potentially worth. And that is at the core of all these IP wars. The entire reason the patent system exists is that the Government wants to buy something from inventors: disclosure. Society benefits when inventors disclose their ideas so that later innovators can learn from, reproduce, and build upon or around those ideas. What the Government gives the inventor is exclusivity — it grants the right to exclude others from making, using, or selling, those new innovations.

[Erin-Michael Gill is Managing Director and Chief Intellectual Property Officer of MDB Capital.]

FCC’s political ad rule disappoints supporters and foes alike

After the Federal Communications Commission adopted new political ad disclosure rules, a number of groups weighed in.

  • "Those missing markets include some key presidential battleground states, as well as states and districts with close congressional campaigns," said Lisa Rosenberg, a government affairs consultant with the Sunlight Foundation. "Moreover, by limiting the coverage to ABC, CBS, NBC and Fox, the ruling omits coverage for political advertising on Spanish-language television that could be especially important this year." Nonetheless, Rosenberg said, the FCC’s vote was a step in the right direction.
  • The National Association of Broadcasters (NAB), which had fiercely opposed the rule before the vote, said the FCC unfairly singled out the television industry for disclosure. "By forcing broadcasters to be the only medium to disclose on the Internet our political advertising rates, the FCC jeopardizes the competitive standing of stations that provide local news, entertainment, sports and life-saving weather information free of charge to tens of millions of Americans daily," said Dennis Wharton, NAB’s vice president of communications.
  • Free Press, one of many groups that had pushed for years to have the disclosure rule approved, said the vote was a “win for transparency, open access to information and the public." "We're pleased that the FCC has ignored the overheated rhetoric and unsubstantiated claims of the broadcast lobby in this proceeding," said Corie Wright, a senior policy counsel at Free Press. "These modest measures will place minimal, if any, burden on broadcasters but will offer great public benefits."

21% Have a TV Connected to Web

At least 21% of U.S. households (approximately 27 million) have either an Internet-ready television, game console, standalone Blu-ray player or smart set-top box connected to their home network, according to a new study from ABI Research.

Of the four device categories, the game console is the most used device, reaching over 80% of these connected TV households, followed by Internet TVs (27%), standalone Blu-ray players (24%), and smart set-top boxes (13%), the study found. Overall, nearly half of U.S. households have at least one current-generation game console, while almost 16% have an Internet-ready TV, about the same as the number owning standalone Blu-ray players (smart set-top boxes come in at under 5%).

Why bandwidth caps could be a threat to competition

Since the first dot-com boom, unmetered Internet access has been the industry standard. But recently, usage-based billing has been staging a comeback.

Comcast instituted a bandwidth cap in 2008, and some other wired ISPs, including AT&T, have followed suit. In 2010, three of the four national wireless carriers—Sprint is the only holdout—switched from unlimited data plans to plans featuring bandwidth caps. To many people, the argument for metered bandwidth seems intuitive and obvious. Bandwidth is a scarce resource, and advocates argue that usage-based pricing encourages efficient network use and ensures that heavy users pay their "fair share." Yet the economics of metering aren't as simple as they might appear. Companies are often surprised by how well flat-rate billing schemes work. Customers love them, and flat-rate billing encourages more intensive use of networks that sit idle most of the time. Network providers insist that they are simply trying to cope with rapidly rising demand for bandwidth. But critics charge that the trend toward bandwidth caps is driven by more sinister motives, especially in the residential broadband market.

In this story we'll examine the economics of metering and try to explain why it has suddenly come back into vogue.

At $1.7 billion, Nook is worth more than Barnes & Noble itself

Microsoft and Barnes & Noble have buried the patent hatchet and teamed up to compete against Apple and Amazon in the eBooks business.

The new partnership sees Microsoft investing $300 million in a new Barnes & Noble subsidiary. The $300 million investment in the Nook subsidiary of Barnes & Noble gives Microsoft about 17.6 percent ownership of this business unit. That values this part of the business at about $1.7 billion. Before the markets opened this morning, the Nook business was valued about $900 million more than Barnes & Noble itself.

The United States of broadband: Location matters

The US is falling in the quality of broadband its ISPs are offering on a quarterly basis, although in the fourth quarter of 2011 that fall in speeds was seen by several other counties, with overall broadband speeds falling to a global average 2.3 Mbps from the third quarter to the fourth. The data comes from Akamai’s State of the Internet report, which uses the content delivery network’s data to construct a detailed report on web speeds, security and mobile connections. Om has covered the big picture, but here’s what the report says about the US. For the year, the global average connection speed was up a 19 percent, with double-digit percentage growth seen in eight of the top 10 countries and also in the US, which is ranked 13th. The U.S.’s average connection speed is 5.8 Mbps — a 14 percent increase from the previous year. Overall our average peak connection speeds ranged from 36 Mbps in Delaware down to 13.3 Mbps in Arkansas.

Dutch top Euro broadband table, but things are slowing

The Netherlands still has the best overall Internet speeds in Europe, but it’s Romania that can boast the fastest, according to new figures from Akamai.

According to the content delivery network’s latest State of the Internet report, which looked at broadband performance for the last quarter of 2011, internet users in the Netherlands had the highest average connection speed in Europe — at 8.2 Mbps. Meanwhile the Romanians ranked first in terms of peak speeds, with connections that topped 35 Mbps. In total, Europe boasted 12 of the top 20 countries worldwide in terms of average speeds, with strong showings from Switzerland, Ireland, the Czech Republic and Belgium too — all of which puts the continent’s brightest broadband nations on a good competitive footing with Asia’s strongest: South Korea, Hong Kong and Japan.

The Secret Behind Successful Mobile Apps

The demand for mobility is burgeoning, and as agencies plan their own mobile apps or Web portals, they often find themselves with more questions than answers.

Mobile apps promise to increase productivity and save time and money — heck, the work will practically do itself. A well designed app can cure warts and baldness, make project leaders run faster and jump higher. Amid these grand claims and true success stories from governments with developed mobile presences, many agencies tread carefully toward their mobile futures, hoping to avoid the mistakes others have made. One lesson governments have learned is that creating a nice-looking, easy-to-use app isn’t enough. These apps must seamlessly integrate into the agency’s back-end systems — otherwise they create more work for employees who must manually re-enter the information submitted through the app into the appropriate system or workflow.