New America

How to Revive the FCC’s Lifeline Program: A Blueprint to Build Back Better After Four Years of Neglect and Regulatory War

For the past four years, the Federal Communications Commission's Lifeline program has been dogged by neglectful leadership and repeated attacks from the commission under Chairman Ajit Pai. As the COVID19 pandemic and a persistent digital divide exacerbate income, racial, and geographic inequities, this program has been stifled at a crucial time. In this paper, we review the myriad attacks that Lifeline has endured during the Trump Administration—and build a blueprint for a better path forward.

The Online Learning Equity Gap

This report profiles the many innovative options that school districts have pioneered to build or extend wireless broadband connectivity out to student households that cannot afford to purchase high-speed internet access at home.

The Cost of Connectivity in the Navajo Nation

Tribes are some of the least connected communities in the United States. The lack of broadband availability is especially acute on tribal lands, where the American Indian Policy Institute found that only 49 percent of residents have fixed home internet service. Recent testimony by the president of the Navajo Nation confirms that this figure is even worse in the Navajo Nation, where over half of Navajo chapters lack any broadband access.

Tricks, Not Treats: New America Slams FCC’s ‘Unhinged’ October Surprise on Net Neutrality

After Federal Communications Commission Chairman Ajit Pai announced an Oct 27 vote to reaffirm the 2017 repeal of net neutrality, Joshua Stager, senior counsel at New America’s Open Technology Institute said: “This is an October surprise that nobody wanted except for AT&T and Comcast lobbyists. A federal court ruled that the FCC was 'unhinged from reality' when it repealed net neutrality in 2017, and yesterday's announcement shows that Chairman Pai's perspective remains unhinged.

In Net Neutrality Proceeding, New America Tells FCC That US Broadband has an Affordability Problem

New America’s Open Technology Institute recently published The Cost of Connectivity 2020, a new study showing that the cost of broadband service is higher in the United States than in Asia or Europe—and that US consumers are in the grips of a broadband affordability crisis. This research is consistent with our past submissions to the Commission regarding the dismal state of competition in the broadband marketplace, which has all the hallmarks of an oligopoly. 

FCC should Face the Facts on US Broadband Availability

New America’s Open Technology Institute (OTI) and Access Now filed comments urging the Federal Communications Commission to recognize the inadequate state of broadband availability in the United States.

New America Slams FCC’s ‘Failed Leadership’

New America's Open Technology Institute sent a letter to the House of Representatives in advance of a hearing on oversight of the Federal Communications Commission, highlighting many failures and lost opportunities over the past four years at the agency, including:

The Cost of Connectivity 2020

Consumers in the US pay more on average for monthly internet service than consumers abroad—especially for higher speed tiers. This report examines 760 plans in 28 cities across Asia, Europe, and North America, with an emphasis on the US. Key Findings:

OTI Issues 2020 Party Platform Recommendations

In comments submitted to the Republican National Committee and the Democratic National Committee as they develop their party platforms for 2020, New America’s Open Technology Institute (OTI) made recommendations on the following:

The 5.9 GHz Band

Twenty years ago, policymakers set aside the 5.9 GHz band of frequencies specifically for auto safety and vehicle-to-vehicle radio communications. Unfortunately, the band remains almost completely unused. While Wi-Fi is saturating the band immediately below 5.9 GHz and generating hundreds of billions of dollars in consumer welfare annually, the set-aside of 5.9 GHz for a specific auto industry use case and technology has proven an abject failure.

Coalition Calls on FCC to Enhance Lifeline Benefits To Provide Instant COVID-19 Relief

Eight groups called on the Federal Communications Commission to provide support for unlimited talk and texting for recipients of its Lifeline program subsidy.

The Transparency Report Tracking Tool: How Internet Platforms Are Reporting on the Enforcement of Their Content Rules

Today, transparency reporting on issues such as government requests for user data is considered an industry-wide best practice for technology and telecommunications companies. Over the past few years, internet platforms such as Facebook, Instagram, Twitter, and YouTube have also begun publishing transparency reports that outline how they are enforcing their own content policies and rules. This reporting has been expanded to include a number of metrics and categories of content that are unique to these types of platforms.

Open Technology Institute is declining further funding from Facebook

As the country confronts its long, deeply rooted history of racism, we must all acknowledge our own role in racist systems and make changes to ensure we are part of the solution, rather than the problem. With over 2.6 billion users, Facebook has a clear responsibility to reckon with its role in these systems or risk continuing to facilitate oppression that imperils Black lives. Despite repeated calls to action from inside and outside the company, Facebook has long struggled with this responsibility.

Getting to the Source of Infodemics: It’s the Business Model

This report argues that Facebook, Twitter, and Google’s targeted advertising business models, and the opaque algorithmic systems that support them, are the root cause of their failure to staunch the flow of misinformation. This report reinforces the need to adopt a human rights framework for platform accountability.

Community Broadband: The Fast, Affordable Internet Option That's Flying Under the Radar

With at least 20 million people across the United States lacking broadband service, community and tribal broadband networks offer a much-needed opportunity to expand and improve internet access across the country. These networks, which include municipal or public option networks, today serve more than 900 communities nationwide.

OTI Says FCC’s Deregulation Order Undermines Public Safety

The record shows extensive opposition to the Federal Communications Commission’s 2017 Restoring Internet Freedom Order and the grave danger it poses to public safety and public health, particularly during the COVID-19 crisis. Public health and public safety officials detail in the record how both officials and the public writ large rely on mass-market retail broadband internet access services (BIAS).

Promoting Platform Interoperability

Interoperability is a promising lever for regulators to use in their efforts to oversee and correct monopolistic abuses amongst the dominant online platforms. It has a unique ability to promote and incentivize competition—especially competition between platforms—and can also offer users greater privacy and better control over their personal data generally.