Call for wireless regulation gets louder

Consumer discontent with wireless service has been brewing for years, resulting in lawsuits across the country and requests for government intervention. Now there's movement at the federal level to address long-standing concerns such as mandatory contract extensions, early termination fees and confusing billing. The latest draft legislation is a wireless consumer protection act from Rep. Edward Markey (D-Mass.) who proposes, among other items, requiring operators to offer a service plan with no early termination fee and letting consumers cancel their contracts within 30 days without penalty. Sen. Mark Pryor (D-Ark.) has also floated legislation to set up uniform requirements for wireless customer service.
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