The Scary Reason Companies Like Verizon Keep Blowing Your Digital Privacy

The Verizon debacle joins a lengthy list of incidents where companies and government agencies have accidentally published people’s confidential information, a problem that experts say may be getting harder to fix as more companies their storage to the cloud. Chris Vickery, director of cyber-risk research at UpGuard, found the Verizon data trove sitting in a critical data repository managed by a third vendor based in Israel. The repository had been misconfigured—a human error—leaving it unprotected. Thanks to a chronic shortage of skilled tech workers, it’s hard to find employees with the necessary skills and training to consistently avoid such mistakes, Vickery says. Tech workers setting up cloud systems or in-house servers can misunderstand the settings on the software they’re setting up, or cut corners to make data more easily accessible within the organization.