Digital divide persists even as lower-income Americans make gains in tech adoption

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This is the first in a series of posts about how different demographic groups in the US have fared in the digital age.

Roughly three-in-ten adults with household incomes below $30,000 a year don’t own a smartphone. Nearly half don’t have home broadband services or a traditional computer. And a majority of lower-income Americans are not tablet owners. By comparison, many of these devices are nearly ubiquitous among adults from households earning $100,000 or more a year. Higher-income Americans are also more likely to have multiple devices that enable them to go online.

Two-thirds of adults living in high-earning households have home broadband services, a smartphone, a desktop or laptop computer and a tablet, compared with 17% of those living in low-income households. And with fewer options for online access at their disposal, many lower-income Americans are relying more on smartphones. In 2016, one-fifth of adults living in households earning less than $30,000 a year were “smartphone-only” internet users – meaning they owned a smartphone but did not have broadband internet at home. This represents an increase from 12% in 2013. In contrast, only 4% of those living in households earning $100,000 or more fell into this category in either year.


Digital divide persists even as lower-income Americans make gains in tech adoption