Research

Revisiting Indecency: Considering a Medium-Specific Regulatory Approach to Disinformation and Hate Speech on Social Media

Evidence of political, psychological, medical, and cultural harms associated with social media continues to mount, particularly in light of the many revelations contained within the documents and testimony shared by Facebook whistleblower Frances Haugen. In many countries, efforts to impose regulatory safeguards related to the social responsibilities of these platforms are underway. In the US, however, we have seen relatively little consequential action at the federal level beyond ongoing antitrust inquiries, a continuing array of congressional hearings, and a series of bills that show few

The influence of digital divide frames on legislative passage and partisan sponsorship

Government funding is essential for digital equity. Scholarship on policies to improve internet access often examines the funding mechanisms behind subsidies, or the quality and reach of services provided.

Broadband Cost Recovery: A Study of Business Models for 50 Broadband Providers In 24 US States

The cost to manage video streaming in broadband networks is growing 2-3 times faster than revenue, frustrating broader investment and affordability goals. Some 44 of 50 broadband providers report that streaming video accounted for at least half of all their network traffic, with at least 23 providers reporting that streaming video accounted for at least 70 percent. Three-quarters of broadband providers experience that video streaming negatively impacts their ability to serve their customers without additional investment.

DRAFT Five Year Action Plan for the State of Maine

Solving the digital divide in Maine takes vision and resources. Maine’s vision is for a statewide connectivity infrastructure that will improve the lives of Mainers now and in the future, empowering broad participation in modern society. The Maine Connectivity Authority exists to plan, invest in, deploy, and enable universal access to affordable, high-speed broadband that will dramatically improve the quality of life of Mainers. MCA proposes the following primary strategies and related activities to achieve affordable universal access to broadband in Maine.

DRAFT Digital Equity Plan for the State of Maine

Maine faces a perfect storm of challenges in achieving digital equity. Our remote and rugged terrain makes our state one of the most difficult and expensive to reach with digital infrastructure. As the oldest state in the nation, we have a significant population that didn’t grow up with all of the technology available today. Maine’s median household and per capita income lag behind most other states. Almost all of us live in small, rural communities with limited resources. These forces combine to shape the contours of the digital divide in Maine.

American Customer Satisfaction Index Telecommunications Study 2022-2023

Customer satisfaction is a driving force that impacts the financial outlook of individual firms and the health of the US economy at large. New results from the American Customer Satisfaction Index (ACSI) include customer satisfaction benchmarks for three telecommunications industries: subscription TV service, internet service providers (fiber and non-fiber), and video streaming service (streaming apps and live TV apps). American customer satisfaction with internet service providers rose by 6% from 2022 to 2023, from 64% to 68%.

Building Broadband Momentum in Berrien County

Berrien County’s 580 square miles encompasses 39 villages, townships, and cities. The county, situated on Lake Michigan’s eastern shore, is dominated by agriculture and tourism; many Chicago residents’ vacation homes are located here. A lack of broadband infrastructure in the county is actively threatening industrial innovation and hampering quality of life for residents as needs and demand for connectivity increase. As of today, the county has made substantial progress toward universal access within the community.

Resources for Broadband Advocates: Making Digital Equity A Reality in Pennsylvania

The most powerful broadband advocacy starts in communities where residents inform of the connectivity solutions they need.

Digitalization and digital skills gaps in Africa: An empirical profile

Digital technologies launched, in many ways, by the microelectronics revolution and the Information and Communication Technology (ICT) advances which ensued in the 1970s—have had a profound impact on economies around the world. increased digitalization has resulted in shifts in the nature and functionality of labor markets on both the demand and supply sides.

Lessons from the Social Impact Evaluation of Project OVERCOME

US Ignite partnered with the National Science Foundation and Schmidt Futures to design Project OVERCOME and test creative solutions to connect the unconnected. Project OVERCOME’s design ensured careful consideration of both the technical requirements of broadband access and the community collaboration, outreach, and engagement needed to explore sustainable success. By providing free or low-cost broadband t