Remarks of Commissioner O'Rielly Before the ACA International Washington Insights Conference
Speaking in defense of credit and collection professionals probably isn’t the politically savviest or safest move. I am here to join with [ACA International] as your members continue to face untenable legal risk and uncertainty in your efforts to reach out to borrowers. Now, more than ever, it’s crucial that we get the rulemaking done, and ensure that honest businesses can call their customers without being threatened by bankruptcy. Repeat after me: “robocall” is not a bad word.