Denise Linn Riedl

Whether they are Wi-Fi kiosks, urban sensors, fiber networks, or built-from-scratch “smart” neighborhoods, new urban technology deployments are under the microscope. Despite the potential of these projects to drive innovation and economic growth, they are often met with mixed reception and a myriad of justifiable questions. Take the Quayside project in Toronto led by Sidewalk Labs.

Our cities are changing at an incredible pace. The technology being deployed on our sidewalks and streetlights has the potential to improve mobility, sustainability, connectivity, and city services. Public value and public inclusion in this change, however, are not inevitable. Depending on how these technologies are deployed, they have the potential to increase inequities and distrust as much as they can create responsive government services.

Over two years ago when I began my fellowship with Benton, I recognized how our cities are changing at an incredible pace. The technology being deployed on our sidewalks and streetlights has the potential to improve mobility, sustainability, connectivity, and city services. Of course, technology can be divisive as well as progressive. Does the potential of the 21^st Century data-collecting, responsive, hyperconnected city benefit us all equally? Is it built with resident understanding, feedback, and consent?